Panasonic KX-TG5100M User Manual

Page of 84
Troubleshooting
72
The unit does not display the 
caller’s name and/or phone 
number.
• You need to subscribe to a Caller ID service.
• Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
• Other electrical appliances connected to the 
same outlet may be interfering with the Caller 
ID information.
• Telephone line noise may be affecting the 
Caller ID information.
• The caller requested not to send his/her 
information. See page 29.
• If a call is being transferred to you, the Caller 
ID information will not be displayed.
• If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
The display exits the Caller 
List or phone book.
• Do not pause for over 60 seconds while 
searching.
You cannot redial.
• If the last number dialed was more than 32 
digits long, the number will not be redialed 
correctly.
• The button functions as either redial or 
pause. It will redial the last number dialed if 
pressed at the outset of a call (p. 25, 27). If 
another number has been dialed first, it will 
operate as a pause button (p. 48).
 
 
” is not displayed 
properly.
• The line mode selection is incorrect. Set line 
mode to “A” (p. 18).
Problem
Cause & Remedy
IN USE