Panasonic KX-TG4500 User Manual
Useful Information
108
For assistance, please visit http://www.panasonic.com/phonehelp
Voice mail system/automated attendant system/answering system
Problem
Cause and Solution
The Automated Attendant
System or Answering
System is on, but
incoming messages are
not recorded.
System or Answering
System is on, but
incoming messages are
not recorded.
L
The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (pages 54, 59 and 78).
messages which can still be recorded is 0. Erase
unnecessary messages (pages 54, 59 and 78).
“Message full” is
displayed on the base
unit, and no new
messages are recorded.
displayed on the base
unit, and no new
messages are recorded.
L
The remaining recording time or the number of
messages which can still be recorded is 0. Erase
unnecessary messages (page 59).
messages which can still be recorded is 0. Erase
unnecessary messages (page 59).
I cannot access my
mailbox by pressing F
on the base unit, or
mailbox by pressing F
on the base unit, or
on the cordless
handset.
L
Make sure that the base unit/cordless handset is in
standby mode.
standby mode.
L
If four cordless handsets or the base unit and three
cordless handsets are in use, you cannot access the
mailbox. Try again later.
cordless handsets are in use, you cannot access the
mailbox. Try again later.
L
If the Automated Attendant System or Answering
System is responding to four calls on separate lines,
you cannot access the mailbox. Try again later.
System is responding to four calls on separate lines,
you cannot access the mailbox. Try again later.
L
You are too far from the base unit. Walk closer to the
base unit.
base unit.
L
If “Enter mailbox password” is displayed, the
direct handset access mode is OFF. Enter the mailbox
password and press
direct handset access mode is OFF. Enter the mailbox
password and press
.
I cannot access a mailbox
from a touch tone phone.
from a touch tone phone.
L
The Automated Attendant System or Answering
System may not respond if the tones are too short to
activate the unit. Press each key firmly.
System may not respond if the tones are too short to
activate the unit. Press each key firmly.
While recording a
greeting message, the
unit starts to ring and
stops recording.
greeting message, the
unit starts to ring and
stops recording.
L
To answer the call, press the called line key. The
recording will stop. Start from the beginning after
hanging up.
recording will stop. Start from the beginning after
hanging up.
During playback,
incoming call tone is
heard.
incoming call tone is
heard.
L
To answer the call, press the called line key. To resume
playback, press “F” after hanging up.
playback, press “F” after hanging up.
The display does not
show the name and/or
number of the caller
whose message is being
played.
show the name and/or
number of the caller
whose message is being
played.
L
If the caller’s name is not stored in the Caller List, the
caller’s information will not be displayed.
caller’s information will not be displayed.
The unit does not alert
your cell phone/paging
device.
your cell phone/paging
device.
L
The number has been entered incorrectly.
L
Line 1 was busy and the call to the alert number could
not be made.
not be made.
L
After three failed attempts to alert a cell phone/paging
device, the unit gives up.
device, the unit gives up.
M.box
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