DELL XPS 600 User Manual

Solving Problems

45

The computer does not start up

The computer stops responding

 

NOTICE: 

You might lose data if you are unable to perform an operating system shutdown.

A program stops responding

A program crashes repeatedly

 

NOTE: 

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

C

HECK

 

THE

 

DIAGNOSTIC

 

LIGHTS

—

E

NSURE

 

THAT

 

THE

 

POWER

 

CABLE

 

IS

 

FIRMLY

 

CONNECTED

 

TO

 

THE

 

COMPUTER

 

AND

 

TO

 

THE

 

ELECTRICAL

 

OUTLET

T

URN

 

THE

 

COMPUTER

 

OFF

—

If you are unable to get a response by pressing a key on your keyboard or 

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer 
turns off. Then restart your computer. 

E

ND

 

THE

 

PROGRAM

—

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click Applications.

3

Click the program that is no longer responding.

4

Click End Task.

C

HECK

 

THE

 

SOFTWARE

 

DOCUMENTATION

—

If necessary, uninstall and then reinstall the program.