AT&T 1070 User Manual
95
• Make sure that there is an auto attendant
telephone. (See the
AUTO ATT SETUP section on
page 46 of this manual.)
• Make sure the answering system answer delay
time (see the
ANSWER DELAY section on page 58
of this manual) of all 1080 telephones in the same
system are longer than the auto attendant answer
delay time (see the
system are longer than the auto attendant answer
delay time (see the
AUTO ATT DELAY section on
page 49 of this manual).
• If you subscribe to the Centrex service provided
by your local telephone company, make sure the
CSL DELAY RING time (see the CSL DELAY RING
section on page 75 of this manual) is longer than
the
CSL DELAY RING time (see the CSL DELAY RING
section on page 75 of this manual) is longer than
the
AUTO ATT DELAY (see the AUTO ATT DELAY
section on page 49 of this manual) and
ANSWER
DELAY time (see the ANSWER DELAY section on
page 58 of this manual) on all system telephones.
page 58 of this manual) on all system telephones.
• Only the calls from the public lines (shared lines
of all system phones) can be answered by the
auto attendant system (see the
auto attendant system (see the
Auto attendant
operation section on the 1080 user’s manual).
• If all auto-attendant extensions are being used,
the system cannot answer incoming calls.
The auto attendant does
not answer after the
correct number of rings
(1080 only).
not answer after the
correct number of rings
(1080 only).
Troubleshooting
• If
HEADSET is selected in the AUTOMATIC
MODE menu and a headset is connected on the
telephone, you need to use the headset to hear
messages (page 39).
telephone, you need to use the headset to hear
messages (page 39).
• Press
[ VOLUME] on the telephone base to
increase the volume.
The messages on the
system are very difficult
to hear (1080 only).
system are very difficult
to hear (1080 only).
• Make sure you are using the correct remote access
code (see the
REMOTE CODE section on page 59
of this manual).
• Make sure you are calling from a touch-tone
telephone (away from home or office). When
dialing a number, you should hear tones. If you
hear clicks, then it is not a touch-tone telephone
and cannot activate the answering system.
dialing a number, you should hear tones. If you
hear clicks, then it is not a touch-tone telephone
and cannot activate the answering system.
• The answering system may not detect the remote
access code when your announcement is playing.
Wait until the announcement is over before
entering the code.
Wait until the announcement is over before
entering the code.
• There may be interference on the telephone line
you are using. Press the dial pad keys firmly when
dialing.
dialing.
The answering system
does not respond
to remote access
commands.
does not respond
to remote access
commands.