Avaya S8100 User Manual

Setup call-detail recording(CDR)

Access the call accounting main menu, and select Configuration Call Collection Interface.

Select the Collect from File 1.1 entry, under Protocol/Device used to collect call records.

Ensure that a format has been set.

S8100 should be set to output 24-word (unformatted) call records.

Click Configure Settings.

Enter the drive letter of the previously mapped drive to the S8100 server, along with the file’s 
name, cas.in (for example, F:\cas.in).

Ensure that a proper polling interval is displayed (the default of 60 seconds is usually fine); then 
click OK to save the settings.

Still in the Configuration Call Collection Interface dialog, ensure that the enable from/to entry 
is set to the future.

Click Close.

The interface will restart.

To verify call-record collection, click the protocol icon in the taskbar for the site being administered, and 
wait for call-record collection. Access Call Processing Status for CASW and enable rating only if the 
database has been initialized and the customer is ready to process calls.

If proper call records are being collected and processed, you have successfully administered call-record 
collection for this PBX and site.

There is no error checking from call accounting of the call-collection path, and no 
message log entries of any access errors. If call collection fails, check the network, 
administration, drive mapping, shared CDR folder, and path entries for resolution.