Avaya S8100 User Manual

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Troubleshooting
Platform’s troubleshooting commands
S8100 Installation and Upgrades
261
November 2003
The following warnings (insignificant errors) may be generated by the installconfig wizard. Attempt to 
manually resolve these. Note them in the log book and continue. They are:
Unable to get the INTUITY AUDIX extension length
Unable to add Avaya Site Administration shortcut to Start Menu
Unable to reset INTUITY AUDIX extension length to xxxx
Unable to get file size
Unable to get the product version from the last install
Unable to create directory
Platform’s troubleshooting commands
For a complete list of commands, see 
Detailed strategic analysis of each command is found in S8100, Maintenance for the Avaya S8100 Media 
Server with the Avaya G600 and CMC1 Media Gateways
 (555-233-149).
A self-registering file did not register 
successfully.
Escalate.
Unknown error
Escalate.
Unable to copy file [X]
Escalate.
Unable to get directory name
Escalate.
Unable to parse directory
Escalate.
Unable to create Substring section list
Escalate.
Unable to open file X
Escalate.
Unable to merge [X] into the Registry
Escalate.
Translation ID interval expiration
Login INADS. Reset Translation ID. Save Translation.
Error message
Possible explanation/remedy