User ManualTable of ContentsSoftware License Agreement2Content3Welcome7About This Guide7Documentation7Phone Features7Requirements8Installation and Setup8IP Phone Keys9Key Panel9Key Description10Keypad Keys11Getting Started12Plugging in and Starting the Phone12Idle Screens13Incomplete Configuration14No Service14Methods for Customizing Your Phone15Phone Options via the IP Phone UI15Simplified Options List16Using the IP Phone UI16Phone Options via the Aastra Web UI17Using the Aastra Web UI17Phone Status19Phone Status via IP Phone UI19Phone Status via the Aastra Web UI21SIP Account Status22Customizing Your Phone23Ring Tones and Tone Sets23Ring Tones23Configuring Ring Tones and Tone Sets24Display26Contrast Level26Live Dialpad*26Enabling/Disabling Live Dialpad27Set Audio27Audio Mode27Time and Date27Configuring Time and Time Format27Configuring Date and Date Format28Configuring the Time Zone28Configuring Daylight Savings Time29Configuring Time Servers29Specifying the Language to Use31Input Language33Latin 2 Character Set37User Password37Setting a User Password38Resetting a User Password39Restarting Your Phone40Phone Lock40Locking/Unlocking a Phone41Emergency Dial Plan42Defining an Emergency Dial Plan42Line Keys and Programmable Keys43Multiple Line and Call Appearance Keys43Programmable Keys44Creating a Speed Dial Key45Speed Dial Prefix45Press-and-Hold to Create a Speed Dial (applicable to programmable keys and keypad keys)46Creating a Speed Dial Using the Speed Dial Edit Option47Creating a Speed Dial Using a Programmable Key in the Aastra Web UI48Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI48Editing Speed Dial Keys49Editing a Speed Dial on a Programmable Key50Editing a Speed Dial Using Keypad Speed Dial in the Aastra Web UI50Do Not Disturb (DND) Key51Configuring a DND Key51XML Key52Configuring an XML Key53Accessing the XMLApplication53Flash Key54Configuring a Flash Key54Sprecode Key55Configuring a Sprecode Key55Park/Pickup Keys56Configuring Park/Pickup Keys56Using the Park Call/Pickup Parked Call Feature57Last Call Return Key58Configuring a Last Call Return Key58Call Forward Key59Configuring a Call Forward59Speeddial/Xfer60Speeddial/Xfer Key Requirements and Functionality60Configuring a Speeddial/Xfer Key60Speeddial/Conf61Configuring a Speeddial/Conf Key61Directory Key62Configuring a Directory Key62Callers List Key63Configuring a Callers List Key63Redial Key64Configuring a Redial Key64Conference Key65Configuring a Conference Key65Transfer Key66Configuring a Transfer Key66Intercom Key67Configuring an Intercom Key67Using the Icom Key67Services Key68Configuring a Services Key68Using the Services Key68Phone Lock Key69Configuring a Phone Lock Key69Paging Key70Configuring a Paging Key70Using the Paging Key71Save Key72Configuring a Save Key72Delete Key72Configuring a Delete Key72None Key73Setting a None Key73Making Calls74Dialing a Number74Using Handsfree Speakerphone74Redial75Accessing the Redial List75Deleting An Item from the Redial List76Delete All Items from the Redial List76Mute76Receiving Calls77Answering an Incoming Call77Sending an Incoming Call to Voicemail77Handling Calls78Placing a Call on Hold78When on Hold78Automatic Hold78Retrieving a Held Call78Transferring Calls79Blind Transfer79Consultive Transfer79Direct Transfer79Transferring Calls79Transferring an Existing Call to Another Existing Call80Completing a Transfer to a Contact in Phone Directory81Indication of Transferred Calls81Conferencing Calls82Local Conferencing82Centralized Conferencing (for Sylantro and BroadSoft Call Managers)83Ending a Conference and Transferring Remaining Parties85Ending Calls85Managing Calls86Directory86Accessing Your Directory86Managing the Directory86Adding a New Entry to the Directory87Editing an Entry in the Directory87Deleting an Entry in the Directory88Delete All Entries in the Directory88Saving Entries to the Directory88Downloading the Directory to Your PC89Callers List91Accessing the Callers List91Editing Entries in the Callers List92Deleting An Entry in the Callers List92Deleting All Entries in the Callers List92Missed Calls Indicator93Downloading the Callers List to Your PC93DND and Call Forward95DND Configuration95Configuring a DND Key96Configuring DND Using the Aastra Web UI96Using DND Modes via the IP Phone UI98Call Forward Configuration100Configuring CFWD Using the Aastra Web UI101Using CFWD via the IP Phone UI103Additional Features113Display DTMF Digits113Configuring Display of DTMF Digits113Play Call Waiting Tone114Configuring Call Waiting Tone114Stuttered Dial Tone115Configuring Stuttered Dial Tone115XML Beep Support116Configuring XML Beep Support116Status Scroll Delay117Configuring Status Scroll Delay117Switch UI Focus to Ringing Line118Configuring Switch Focus to Ringing Line Using the Aastra Web UI118Call Hold Reminder During Active Calls119Configuring Call Hold Reminder During Active Calls119Call Hold Reminder (on single hold)120Configuring Call Hold Reminder120Call Waiting Tone Period121Configuring Call Waiting Tone Period121Preferred Line and Preferred Line Timeout122Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI123Goodbye Key Cancels Incoming Calls124Configuring Goodbye Key to Cancel Incoming Calls124Message Waiting Indicator125Configuring Message Waiting Indicator125Incoming Intercom Call Features126Auto-Answer/Play Warning Tone126Microphone Mute126Allow Barge In126Configuring Incoming Intercom Settings127Group RTP Paging128Configuring Group RTP Paging128Star Codes130Other Features130Troubleshooting Solutions131Why is my display blank?131Why can’t I get a dial tone?131Why doesn’t my phone ring?131Why is the light not coming on with a new voicemail message?131Why is my handset not working?131How do I find the IP address of my phone?131Why does my phone display the No Service message?131How do I change my user password?131Why does my phone display Bad Encrypted Config?131How do I restart the IP phone?131How do I lock my phone?131Limited Warranty132Exclusions132Warranty Repair Services132After Warranty Service132Limited Warranty (Australia Only)133Repair Notice133Exclusions133Warranty Repair Services134After Warranty Service134Appendix A - Time Zone Codes135Time Zone Name/Time Zone Code Table135Index139Disclaimer141Size: 2.43 MBPages: 141Language: EnglishOpen manual
