User ManualTable of ContentsContents5Chapter 1: Introduction9Introduction to the 1400 Series Digital Deskphones9Overview of phone buttons and features9About LEDs12About this manual13Chapter 2: Making calls15Introduction to making calls15Calling an internal call number15Calling an external call number15Calling with a destination key16Calling a person from the call log16Calling a person from the phone book entry17Calling partners17Calling using the speakerphone17Requesting automatic callback18Redialing18Requesting automatic redialing19Joining another call (cut-in)*19Presenting yourself with specified call numbers *20Making an announcement20Making an individual announcement21Replying to an announcement21Calling anonymous21Chapter 3: Handling calls23Introduction to handling calls23Answering a call23Answering a call ringing at another phone (pick-up)23Answering a call for a partner24Forwarding calls to forwarding stations24Putting a call on hold24Muting a call25Referring back during a call (consultation call)25Switching between two calls (brokering)25Transferring a call26Answering an additional call (second call)26Chapter 4: Call diversion27Introduction call diversion27Diverting calls for your telephone27Diverting calls to your telephone28Diverting calls for another telephone*29Signaling calls on two telephones (twinning)30Diverting bundles*31Chapter 5: Three-party conference call33Introduction to three-party conference calls33Making a conference call33Expanding conference with another participant33Connecting conference participants with each other34Ending the conference call34Chapter 6: Conference bridge35Introduction conference bridge35Dialing into conference bridge35Managing conference bridge calls36Reserving conference bridge (one-time appointment)37Reserving conference bridge (recurring appointment)38Reserving a conference bridge for others39Checking and deleting reservations39Chapter 7: Managing the call log41Call log41Symbols in the call log41Viewing the call log42Removing entries from the call log42Deleting call log entries automatically42Adding an entry from the call log to the phone book43Adding additional entries in the call log44Chapter 8: Managing the phone book45Introduction to the phone book45Creating a new entry in the phone book45Editing an entry in the phone book46Deleting an entry47Chapter 9: Messages49Introduction messages49Viewing and deleting received text messages49Writing and sending own text messages49Sending a standard text50Sending a text message for an internal caller50Chapter 10: Mobile System Subscribers (Managed Mobility Access)53Introduction MMA53Dialing into your system53Dialing into your system using callback54Calling using your system54Placing a call54Referring back55Starting a conference call55Ending a call55Modifying the twinning/call diversion number56Deactivating call diversion / twinning56Calling code dialing destinations56Chapter 11: Using the Avaya Menu59Call charges59Introduction to call charges59Viewing the charge display59Viewing charges for lines / subscribers60Deleting call charges60Locking the telephone61Telephone lock61Changing the PIN61Locking the telephone61Unlocking the telephone62Managing appointments62Appointments (reminders)62Entering an appointment for today63Entering a one-time appointment63Entering a recurring appointment64Acknowledging an appointment64Deleting an appointment65Setting appointments for others65Chapter 12: Customizing your telephone67Setting parameters for your telephone67Changing the acoustic signaling67Setting the ringing tone melody68Applying ring tone melodies68Setting the contrast69Setting the language70Adjusting the setting for handsfree operation70Deactivating ringing tone temporarily (Do not disturb)71Activating night service71Activating automatic handsfree after dialing72Seizing exchange line automatically73Seizing external line automatically when going off-hook73Setting the number of redials74Setting redial interval75Setting the number send to external subscribers75Accepting calls automatically (Handsfree answer back)76Turning direct dialing on or off77Deactivating second call77Assigning code numbers *78Extending call display79Deactivating VIP call signaling (pager) *79Removing telephone from hunt groups80Removing telephone from general call80Activating remote headset81Function, destination, line and partner keys81Introduction function keys81Assigning functions to keys82Assigning destinations to keys82Assigning lines to keys83Assigning partners to keys84Deleting key assignments84Conference bridge settings85Set up conference bridge *85Setup reservation permissions85Changing access PIN86Setup standard access *86Changing standard PIN *87Managed Mobility Access settings88Introduction MMA settings88Adding dial-in authorized numbers *88Changing dial-in authorized numbers *89Deleting dial-in authorized numbers *90Using call filter91Deleting entries from the call filter92Chapter 13: Settings for your telephone system93Introduction93Assigning operators for day service *93Assigning operators for night service *94Assigning call forwarding destinations *95Setting second call barring *96Setting date and time97Setting customer password *97Showing traffic statistics *98Chapter 14: Auxiliary devices99Button module DBM3299Using a headset100Chapter 15: Hotel functions103Introduction103Layout of the hotel functions on the DBM32 button module *104Checking in *105Checking out *105Querying call charges *106Listening to messages *106Messaging to guest: message at reception *107Setting direct dial to rooms *107Setting guest-to-guest connection *108Determining the charge limit *108Waking guests *109Chapter 16: Menus111Menu overview111Appendix A: Remote features115Changing call diversion remotely *115Index117Size: 1.14 MBPages: 120Language: EnglishOpen manual