User ManualTable of ContentsDocument revision history6What's New in BlackBerry Enterprise Server 5.0 SP47Overview: BlackBerry Enterprise Server9BlackBerry Enterprise Server architecture10Architecture: BlackBerry Enterprise Server10Architecture: Remote BlackBerry Collaboration Service14Architecture: Remote BlackBerry MDS Connection Service16Architecture: Remote BlackBerry Router17Architecture: Remote BlackBerry Administration Service19Architecture: Remote BlackBerry Attachment Service20Architecture: BlackBerry Web Desktop Manager22BlackBerry Enterprise Server components and features24BlackBerry Administration Service24BlackBerry Configuration Panel25BlackBerry Mail Store Service25Database tables in the BlackBerry Configuration Database that store contact information26Contact information that the BlackBerry Mail Store Service stores in the BlackBerry Configuration Database26How the BlackBerry Mail Store Service accesses contact information that is stored on the messaging server27Configuring the BlackBerry Mail Store Service instance that updates the contact list27BlackBerry messaging and collaboration services28BlackBerry Messaging Agent28Wireless messaging features28Access to documents on a network from BlackBerry devices31BlackBerry Collaboration Service31Instant messaging features32BlackBerry Synchronization Service34Synchronization features34BlackBerry Attachment Service35Attachment file formats that the BlackBerry Attachment Service supports35BlackBerry MDS Connection Service36BlackBerry Applications38BlackBerry Browser Applications38BlackBerry Java Applications38Managing BlackBerry Java Applications and BlackBerry Device Software39BlackBerry device management40Controlling third-party applications on BlackBerry devices40BlackBerry Policy Service40BlackBerry Router41BlackBerry Web Desktop Manager42Comparison of BlackBerry Web Desktop Manager and BlackBerry Desktop Software features43Managing a distributed environment for BlackBerry Enterprise Server components47Wireless activation47BlackBerry Enterprise Solution security48Security features of the BlackBerry Enterprise Solution49Encrypting data that the BlackBerry Enterprise Server and a BlackBerry device send to each other50Algorithms that the BlackBerry Enterprise Solution uses to encrypt data50How the BlackBerry Enterprise Solution uses AES to encrypt data50How the BlackBerry Enterprise Solution uses Triple DES to encrypt data51Extending messaging security to a BlackBerry device51Encrypting user data on a locked device51Encrypting the device transport key on a locked device52Managing device access to the BlackBerry Enterprise Server52Using an IT policy to manage BlackBerry Enterprise Solution security53Using IT administration commands to protect a lost or stolen device54BlackBerry Enterprise Server high availability56BlackBerry Enterprise Server high availability in a small-scale environment56How the BlackBerry Enterprise Server calculates health scores57Conditions for failover to a standby BlackBerry Enterprise Server58How a primary BlackBerry Enterprise Server self-demotes58Scenario: What happens after a primary BlackBerry Enterprise Server stops responding59Scenario: What happens after the health score of a primary BlackBerry Enterprise Server falls below the failover threshold60BlackBerry Configuration Database high availability60BlackBerry Configuration Database mirroring61Scenario: What happens after the principal BlackBerry Configuration Database stops responding62High availability in a distributed environment63Wi-Fi enabled devices65Types of Wi-Fi networks65Wireless access points66Connections that BlackBerry devices make to mobile and Wi-Fi networks67Connecting Wi-Fi enabled BlackBerry devices to the BlackBerry Enterprise Server over a Wi-Fi connection68Direct connections between BlackBerry devices and the BlackBerry Router over an enterprise Wi-Fi network68Wi-Fi connection when a VPN connection or direct connection between BlackBerry devices and the BlackBerry Router is not possible69Priority for connections that BlackBerry devices make over a Wi-Fi network69BlackBerry services that are available over Wi-Fi connections70IEEE 802.11 wireless networking standards that Wi-Fi enabled BlackBerry devices support72Characteristics of the IEEE 802.11a wireless networking standard that Wi-Fi enabled BlackBerry devices support72Characteristics of the IEEE 802.11b wireless networking standard that Wi-Fi enabled BlackBerry devices support73Characteristics of the IEEE 802.11g wireless networking standard that Wi-Fi enabled BlackBerry devices support74Security features of a Wi-Fi enabled device74BlackBerry Enterprise Server process flows76Messaging process flows76Process flow: Sending a message to a BlackBerry device76Process flow: Sending a message from a BlackBerry device77Process flow: Sending a message that contains an attachment from a BlackBerry device78Process flow: Searching an organization's address book from a BlackBerry device79Instant messaging process flows80Process flow: Starting an instant messaging session using the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 (Microsoft Office Communicator)80Process flow: Starting an instant messaging session using the BlackBerry Client for use with Microsoft Office Communications Server 200781Process flow: Starting an instant messaging session using the BlackBerry Client for use with Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 201083Process flow: Starting an instant messaging session using the BlackBerry Client for IBM Sametime84Process flow: Starting an instant messaging session using the BlackBerry Client for Novell GroupWise Messenger85Process flow: Sending a file to a contact using the BlackBerry Client for IBM Sametime87Message attachment process flows88Process flow: Viewing a message attachment88Process flow: Viewing an attachment using a link89Organizer data process flows91Process flow: Synchronizing organizer data for the first time on a BlackBerry device91Process flow: Synchronizing subsequent changes to organizer data92Process flow: Adding a contact picture on a BlackBerry device93Mobile data process flows94Process flow: Requesting BlackBerry Browser content on a BlackBerry device94Process flow: Requesting BlackBerry Browser content while access control is turned on for the BlackBerry MDS Connection Service96Process flow: Requesting BlackBerry Browser content with two-factor authentication turned on97Process flow: Pushing application content to a BlackBerry device98Process flow: Installing a BlackBerry Java Application on a BlackBerry device over the wireless network99BlackBerry device management process flows101Process flow: Activating a BlackBerry device over the wireless network101Process flow: Resending an IT policy to a BlackBerry device manually102Process flow: Authenticating data on a BlackBerry device without connecting to the BlackBerry Infrastructure102Glossary103Provide feedback107Legal notice108Size: 3.63 MBPages: 110Language: EnglishOpen manual
