BlackBerry blackberry enterprise server for microsoft exchange User Manual
Contact information
Database property
name
name
Database property name
in BlackBerry
Configuration Database
version 4.1
in BlackBerry
Configuration Database
version 4.1
Description
mailbox path
MailboxKey
UserConfig.MailboxDN
This property specifies the unique mailbox
path.
path.
messaging server
path
path
ServerName
UserConfig.ServerDN
This property specifies the path to the
messaging server.
messaging server.
How the BlackBerry Mail Store Service accesses
contact information that is stored on the messaging
server
In a Microsoft Exchange environment, the BlackBerry Mail Store Service can connect to the messaging server and search
for contact information using MAPI or LDAP. By default, the BlackBerry Mail Store Service uses MAPI to search for contact
information. If you configure the BlackBerry Enterprise Server to use LDAP to search for contact information, the
BlackBerry Mail Store Service can also use LDAP to search for contact information.
For more information about how the BlackBerry Enterprise Server uses LDAP, visit
For more information about how the BlackBerry Enterprise Server uses LDAP, visit
to read
article KB05174.
Configuring the BlackBerry Mail Store Service instance
that updates the contact list
The BlackBerry Configuration Database contains your organization's contact list and a list of BlackBerry Enterprise Server
instances. By default, the BlackBerry Mail Store Service instance that you installed with the first BlackBerry Enterprise
Server instance that appears in the list updates the contact list. If you prevent the BlackBerry Mail Store Service that you
installed with the first BlackBerry Enterprise Server instance from updating the contact list, the next available BlackBerry
Mail Store Service instance in the list updates the contact list.
By default, if you install multiple BlackBerry Mail Store Service instances, each instance can update the contact list in the
By default, if you install multiple BlackBerry Mail Store Service instances, each instance can update the contact list in the
BlackBerry Configuration Database. The first BlackBerry Mail Store Service instance that updates the contact list prevents
the other instances from also updating the contact list. Each BlackBerry Mail Store Service instance searches for time
stamp information in the BlackBerry Configuration Database to determine if another BlackBerry Mail Store Service
instance is updating the contact list already before it starts to update the contact list.
You must verify that at least one BlackBerry Mail Store Service instance can update the contact list in the BlackBerry
You must verify that at least one BlackBerry Mail Store Service instance can update the contact list in the BlackBerry
Configuration Database so that the BlackBerry Administration Service can access the latest contact list information when
you create and manage user accounts. If you prevent all of the BlackBerry Mail Store Service instances from updating the
Feature and Technical Overview
BlackBerry Enterprise Server components and features
27