User ManualTable of ContentsContents5Get started13Accessibility13Eco-Tips14Understand the device parts14Front view14Printing supplies area15Back view15Use the product control panel16Overview of buttons and lights16Change product settings17Select the mode17Change product settings18Types of messages18Status messages18Warning messages18Error messages18Critical error messages19Finding the device model number19Select print media19Recommended papers for printing and copying19Recommended papers for photo printing21Tips for selecting and using media21Load an original on the scanner glass22Load an original in the automatic document feeder (ADF)23Load media23Maintain the device25Clean the scanner glass25Clean the exterior26Clean the automatic document feeder (ADF) (Some models only)26Turn off the device28Print29Print documents29Print documents (Windows)29Print documents (Mac OS X)30Print brochures30Print brochures (Windows)30Print brochures (Mac OS X)30Print on envelopes31Print on envelopes (Windows)31Print on envelopes (Mac OS X)31Print a Web page32Print a Web page (Windows)32Print a Web page (Mac OS X)32Print photos33Print photos on photo paper (Windows)33Print photos on photo paper (Mac OS X)33Print on special and custom-sized paper34Print on special or custom-sized paper (Windows)34Print on special or custom-sized paper (Mac OS X)35Print borderless documents35Print borderless documents (Windows)36Print borderless documents (Mac OS X)36Scan38Scan an original38Scan an original from the product control panel38Edit a scanned document using optical character recognition (OCR) software39Copy40Copy documents40Change copy settings40Fax42Send a fax42Send a basic fax42Send a fax manually from a phone43Send a fax using monitor dialing44Send a fax from memory45Schedule a fax to send later45Send a fax to multiple recipients46Send a fax in Error Correction Mode46Receive a fax47Receive a fax manually47Set up backup fax48Reprint received faxes from memory49Poll to receive a fax49Forward faxes to another number50Set the paper size for received faxes50Set automatic reduction for incoming faxes51Block junk fax numbers51Add numbers to the junk fax list52Remove numbers from the junk fax list52Print a Junk Fax Report52Receive faxes to your computer (Fax to PC and Fax to Mac)53Fax to PC and Fax to Mac requirements53Activate Fax to PC and Fax to Mac53Modify Fax to PC or Fax to Mac settings54Turn off Fax to PC or Fax to Mac54Change fax settings54Configure the fax header55Set the answer mode (Auto answer)55Set the number of rings before answering55Change the answer ring pattern for distinctive ring56Set the fax error correction mode56Set the dial type57Set the redial options57Set the fax speed57Set the fax sound volume58Fax over Internet Protocol (FoIP)58Use reports59Print fax confirmation reports59Print fax error reports60Print and view the fax log60Clear the fax log61Print the details of the last fax transaction61Print a Caller ID History Report62Work with ink cartridges63Information about ink cartridges63Check the estimated ink levels64Handle the ink cartridges65Replace the ink cartridges65Store printing supplies69Advanced ink cartridge maintainance69Align the ink cartridges69Clean the ink cartridges71Solve a problem73HP support73Obtain electronic support74HP support by phone74Before you call74Phone support period75Telephone support numbers75After the phone support period77General troubleshooting tips and resources77Solve printing problems78The device shuts down unexpectedly78Error message appears on control-panel display78Alignment fails78The device is not responding (nothing prints)78Device takes a long time to print79Blank or partial page printed79Something on the page is missing or incorrect80Placement of the text or graphics is wrong80The device prints half a page, then ejects the paper81Poor print quality and unexpected printouts81Solution 1: Use genuine HP cartridges81Solution 2: Check the paper81Solution 3: Wait a short period of time (if possible)82Solution 4: Check the print settings82Step 1: Check the print quality settings83Step 2: Check the Print in Grayscale setting83Solution 5: Check estimated ink levels and replace low or empty ink cartridges84Solution 6: Print and evaluate a diagnostic report and troubleshoot defects84Print Quality Diagnostic Report85Self-Test Report89Solution 7: Clean the ink cartridges91Solution 8: Align the ink cartridges92Solution 9: Replace the problem ink cartridge92Solution 10: Service the product92Clean the area around the ink nozzles93Solve paper-feed problems95Solve copy problems96No copy came out97Copies are blank97Documents are missing or faded97Size is reduced98Copy quality is poor98Copy defects are apparent98The device prints half a page, then ejects the paper99Paper mismatch99Solve scan problems99Scanner did nothing99Scan takes too long100Part of the document did not scan or text is missing100Text cannot be edited101Error messages appear101Scanned image quality is poor101Scan defects are apparent102Solve fax problems103The fax test failed103Solve wired (Ethernet) network problems (some models only)115General network troubleshooting115Network port created does not match device IP address (Windows)116Solve wireless problems (some models only)116Basic wireless troubleshooting116Advanced wireless troubleshooting117Step 1: Make sure your computer is connected to your network117Step 2: Make sure that the HP device is connected to your network118Step 3: Check to see if the firewall software is blocking communication119Step 4: Make sure the HP device is online and ready120Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Window ...120Step 6: Make sure the HP Network Devices Support service is running (Windows only)121Add hardware addresses to a wireless access point (WAP)121Configure your firewall to work with HP devices122Solve device management problems123Embedded Web server cannot be opened124The EWS is only available in English124Troubleshoot installation issues125Hardware installation suggestions125Software installation suggestions126Understand the Printer Status Report and Self-Test Report126Understand the network configuration page (some models only)128Clear jams129Clear paper jams130Avoid paper jams131Technical information132Warranty information132Hewlett-Packard limited warranty statement133Ink cartridge warranty information134Device specifications135Physical specifications135Product features and capacities135Processor and memory specifications135System requirements136Network protocol specifications (Some models only)136Embedded Web server specifications (some models only)137Media specifications137Understand supported sizes137Understand supported media types and weights139Set minimum margins140Guidelines for two-sided (duplex) printing141Print resolution141Print specifications141Copy specifications141Fax specifications142Scan specifications143Operating environment143Electrical requirements143Acoustic emission specification143Regulatory information144FCC statement145Notice to users in Korea145VCCI (Class B) compliance statement for users in Japan145Notice to users in Japan about the power cord146Noise emission statement for Germany146LED indicator statement146Notice to users of the U.S. telephone network: FCC requirements147Notice to users of the Canadian telephone network148Notice to users in the European Economic Area149Notice to users of the German telephone network149Australia wired fax statement149Regulatory information for wireless products149Exposure to radio frequency radiation150Notice to users in Brazil150Notice to users in Canada150Notice to users in Taiwan150European Union regulatory notice151Regulatory model number151Declaration of conformity152Environmental product stewardship program155Paper use155Plastics155Material safety data sheets155Recycling program155HP inkjet supplies recycling program155Disposal of waste equipment by users in private households in the European Union156Power consumption157Chemical Substances157RoHS notices (China only)157Third-party licenses158HP Officejet 4500 Desktop159HP Officejet 4500 / HP Officejet 4575 / HP Officejet Advantage 4500162HP Officejet 4500 Wireless169HP supplies and accessories176Order printing supplies online176Supplies176Supported ink cartridges176HP media177Additional fax setup178Set up faxing (parallel phone systems)178Choose the correct fax setup for your home or office179Case A: Separate fax line (no voice calls received)181Case B: Set up the device with DSL182Case C: Set up the device with a PBX phone system or an ISDN line183Case D: Fax with a distinctive ring service on the same line183Case E: Shared voice/fax line184Case F: Shared voice/fax line with voice mail185Case G: Fax line shared with computer modem (no voice calls received)186Set up the device with a computer dial-up modem187Set up the device with a computer DSL/ADSL modem188Case H: Shared voice/fax line with computer modem189Shared voice/fax with computer dial-up modem189Shared voice/fax with computer DSL/ADSL modem191Case I: Shared voice/fax line with answering machine192Case J: Shared voice/fax line with computer modem and answering machine193Shared voice/fax line with computer dial-up modem and answering machine194Shared voice/fax line with computer DSL/ADSL modem and answering machine196Case K: Shared voice/fax line with computer dial-up modem and voice mail197Serial-type fax setup199Test fax setup200Network setup (some models only)201Change basic network settings201View and print network settings201Turn the wireless radio on and off (some models only)201Change advanced network settings201Set link speed202To View IP settings202To Change IP settings202Set up the device for wireless communication (some models only)203Understand 802.11 wireless network settings203To set up wireless communication using the device control panel with wireless setup wizard204To set up wireless communication using the installer (Windows)205To set up wireless communication using the installer (Mac OS X)205Connect the device using an ad hoc wireless network connection205To turn off wireless communication206To print a wireless test page206Reset wireless settings206Change the connection method206Guidelines for ensuring wireless network security207To add hardware addresses to a WAP207Other guidelines207Guidelines for reducing interference on a wireless network207Uninstall and reinstall the software207Device management tools210Toolbox (Windows)210Use the HP Solution Center (Windows)210HP Utility (Mac OS X)210Embedded Web server (some models only)211Errors (Windows)213Fax Memory Full213Device Disconnected213Ink Alert213Cartridge Problem214Solution 1: Install the ink cartridges correctly214Solution 2: Turn the product off and on216Solution 3: Clean the electrical contacts216Solution 4: Replace the ink cartridge216Paper Mismatch216The cartridge cradle cannot move216Paper Jam216Paper Jam216The printer is out of paper217Printer Offline217Printer Paused217Document failed to print217General printer error217Align cartridge218Index219Size: 8.55 MBPages: 228Language: EnglishOpen manual
