User ManualTable of ContentsDW6000 installation and components9Contact information9System requirements9DW6000 components10Relocating the DW600010Preventative maintenance10Operating considerations11Professional installation or service requirement12Grounding requirement12How the DW6000 works13The DIRECWAY System Control Center15How to access the System Control Center16Another way to access the Control Center16The Home screen16System indicators16Links17System Status18Reception Info19Transmission Info20System Information21The Connectivity Test Link22The Help Menu22myDIRECWAY22DW6000 LEDs Operation23The DW6000 LEDs23Fatal Error Indication23Weather and Signal Strength23DW6000 LED operation24Normal operation24Ethernet port LED operation24Configuring E-mail27Configuring DIRECWAY e-mail27Outlook Express27Microsoft Outlook 200030Microsoft Outlook 200230Eudora31Netscape31DW6000 Troubleshooting33Overview33Cannot surf but can access Control Center34Check that the unit is commissioned34Check receive signal35Check transmit signal35Check that TCP acceleration is operational36Check Network Operations Center (NOC) connectivity38Internet Connectivity40Check for virus and firewall issues40Cannot access the Control Center41The DW6000 LEDs41Fatal error indication41All LEDs off41Check the Power LED42Check the LAN LED42LAN LED is lit43If LAN LED stays lit43If LAN LED goes dark43Device other than computer connected to DW600044Problem: Receive LED not on44Problem: System LED not lit45Problem: Power LED not on45Problem: Power LED blinking45The pedestal base46Frequently asked questions499. What if my computer did not come with a Network Interface Card (NIC)? What can I do?5110. Can I use a PCMCIA card adapter for my laptop?5111. Can I run DIRECWAY on a small network?5112. How fast is DIRECWAY compared to other high-speed services? Aren't they faster?5113. What is transmission latency?5114. Can I put this system on a boat or in an RV?51DIRECWAY Professional521. Can I run DIRECWAY Professional on a virtual private network (VPN)?522. Why does the service slow down when used in conjunction with a VPN?52Typical operating system settings53Configuring Windows for a DW6000 with a static IP address54Windows 98SEor ME54Windows 200056Windows XP58Configuring Windows when DHCP is enabled60Windows 98SE and ME60Windows 200062Windows XP64Configuring a MacIntosh for a DW6000 with a static IP address66Configuring a MacIntosh when DHCP is enabled67Home Networking69Basic wireless considerations70Basic Ethernet considerations71Glossary73Index77Size: 2.04 MBPages: 78Language: EnglishOpen manual