User ManualTable of Contents1 Introducing LapLink Gold Corporate5Why LapLink Gold?6Staying in touch with the office8Connecting at the office102 Connecting to other computers12How can I connect to other computers?13Connecting by cable15Connecting over a home or office network18Connecting over the Internet using an ILS21Making a computer available for ILS connections24Making an Internet connection to a computer behind a firewall26Connecting Over the Internet Using Laplink Everywhere29Connecting directly by modem32Dialing in to a network through a network server: Dial-Up Networking34Connecting by wireless36Connecting over CAPI 2.0/ISDN38Changing CAPI 2.0/ISDN performance in LapLink40Connecting automatically423 Using the Address Book44Using the Address Book45View Options and Folders46The Button Bar49Adding an Address Book Entry- General Tab50Connection tab52Connection Types53Services tab54Other Toolbar Options564 Setting up security for incoming connections60Allowing incoming connections61Denying access to certain drives and folders63Locking out password crackers65Allowing or requiring callbacks67Protecting your security settings with a password69Encrypting information over incoming connections715 Using Remote Control73Using Remote Control-Overview74Hosting a Remote Control session75Viewing the host77Customizing keyboard control79Disabling the host keyboard and mouse and blanking its screen81Rebooting and logging on to the host83Taking Screen Shots85Viewing a Screen Shot87Saving System Information89Sharing clipboard information with remote computers91Customizing Remote Control performance926 Using File Transfer94Using File Transfer-Overview95Navigating through drives and folders97Selecting files and folders99Copying or moving files and folders101Setting File Transfer options for the results you want103Synchronizing folders with SmartXchange105Replacing one folder with another: Clone Folder107Speeding file transfers with SpeedSync and compression109Resuming an interrupted file transfer1117 Automating file synchronization with Xchange Agent113Using Xchange Agent-Overview114Creating an Xchange Agent116Previewing and running an Xchange Agent118Dealing with conflicts120Customizing an Xchange Agent122Using filters to include or exclude files124Scheduling an Xchange Agent to run automatically1268 Using Print Redirection128Using Print Redirection-Overview129Printing over a LapLink connection131Setting up printers for Print Redirection1339 Using Text Chat and Voice Chat135Exchanging typed messages using Text Chat136Talking to someone using Voice Chat138Improving Voice Chat performance140Using Manual conversation mode142Introduction to troubleshooting145Checklist for modem connections146For Best Results: Use a hardware (controller-based) modem, such as an external (serial) modem. LapLink Gold works best when all ...146Run LapLink on both computers146Ensure that the modem can answer a call or dial out146Test the modem outside of LapLink Gold146Check the settings for a Windows modem146Disable error control and data compression on both computers146Set a longer timeout value146Lower the modem speed on the computer opening the connection146Check the security setup on the remote computer146Disable call waiting and answering machines147Use Dialing Properties to simplify the dialing process.147Disable other programs that use COM ports while running LapLink147Checklist for Dial-Up Networking connections148Ensure that Dial-Up Networking is installed148Once connected using Dial-Up Networking, connect to your corporate network148Ensure that your computer is set up for network connections148Run LapLink on both computers148Use Dialing Properties to simplify the dialing process.148Disable other programs that use serial (COM) ports while running LapLink148Disconnect a Dial-Up Networking connection manually149Checklist for network connections150Enable the network port for LapLink connections150Run LapLink on both computers150Refresh the list of connections150Ensure that the network is installed150Type the password carefully150Type the TCP/IP name or address150Check the security setup of the host computer150If you receive a “not authorized” error message, be sure to change the security setting on the host from the default of “Private...150IPX connections: change the type of frame on both computers151Checklist for Internet connections152The computer you want to connect to must have its Internet address published by an Internet directory, and you must know what the address is152Both computers must be on the Internet and running LapLink152Enable a TCP/IP port in LapLink152Check the security setup on the host computer152Internet connections between computers behind firewalls may require special configuration152Other Tips153Confirm that the host computer is currently published to the ILS Server:153If the host computer is behind a firewall, there are 3 options to establish a connection.153Checklist for cable connections154Important: Different cable types are supported for different versions of Windows.154Ensure that Autoconnect is turned on154Run LapLink on both computers154Check the cable154Consult the Windows Device Manager when in doubt about USB or other kinds of ports154Enable the port154Serial cable connections: lower the speed of a serial port155Restart the computer155Improving parallel cable performance in Windows 95 and Windows 98155Checklist for wireless connections156Make sure you’re not trying to connect to a Windows NT, 2000, XP, or Windows 2003 computer156Set up the Windows infrared driver156Enable the wireless port156Ensure that Autoconnect is turned on156Run LapLink on both computers156Check the cable, if any156Lower the speed of the ports156Checklist for CAPI 2.0/ISDN connections157Run CAPI-compatible versions of LapLink on both computers157Check the security setup on the remote computer157Ensure that LapLink is set up to answer calls over CAPI 2.0/ISDN157If you are using ISDN in North America, avoid using the LapLink CAPI 2.0/ISDN157Close some LapLink services to allow connections over both channels157Checklist for File Transfer158Drop files directly on target folder158Use the Copy or Move command158Make File Transfer available to other computers158Log on to Windows before trying to use File Transfer158General tips for faster transfers159Tips for transfers over a serial cable159Tips for transfers over modems159Tips for transfers over a network159Tips for SmartXchange159Ensure that you have read access rights to network files you want to copy159Checklist for Xchange Agent160Ensure that LapLink is running on the host computer160Make sure that a scheduler program is running160Change an Xchange Agent schedule in your scheduler program160Close an Xchange Agent before it is scheduled to run160Create an Address Book entry to meet the security requirements of the remote computer160Turn off the LapLink callback feature160Avoid moving or deleting agent files for which you have created shortcut icons160Create a filter to synchronize a single file160Use Preview to limit the files to be copied in the current synchronization161Use Xchange Agent to overwrite, not merge, files161Checklist for Remote Control162Improve performance from the guest162Control the display properties of the host from the guest162Make Remote Control available to other computers162Use the keyboard to view the host screen162Use the latest driver for your video adapter162Avoid changing the color depth or display properties of a host162Use a special key combination to log on to a Windows NT, Windows 2000, XP or 2003 host162Do not install other remote control products and LapLink on the same computer163Avoid pressing CTRL+ALT+DELETE when viewing a Windows NT, Windows 2000, XP or 2003 host in full- screen Remote Control163Keep LapLink running before the Windows NT, Windows 2000, XP or 2003 logon prompt163Avoid running a Windows NT, Windows 2000, XP or 2003 host in VGA mode163Run DOS in a window on a Windows NT, Windows 2000, XP or 2003 host163Checklist for Print Redirection164Use the same printer driver on both ends of a connection164Use the Windows Control Panel to get additional information164When several printers are available, you can set up LapLink to prompt you for the printer to use164When printing from 16-bit programs, use the default printer164Some printer drivers do not support Print Redirection164Checklist for Text Chat165Press ENTER to send your message165Open a Text Chat window after connecting165Make Text Chat available to other computers165Save your Text Chat conversation from time to time165Shorten connection time by preparing messages beforehand165Use File Transfer for long messages165Checklist for Voice Chat166Use full duplex sound card drivers on both ends of the connection166When using half duplex, wait for the other person to finish talking166Adjust your microphone to a comfortable level166Adjust your speakers or headphones to a comfortable level166Minimize background noise, if possible166Tips for improving Voice Chat performance166Size: 4.5 MBPages: 166Language: EnglishOpen manual