Lucent Technologies 101-1620-005 User Manuals

Table of Contents

• Cover

  1
• Preface

  3
• Contents

  7
• Chapter 1 Introducing Octel Unified Messenger

  13
  • Introduction

    14
  • Product features

    15
  • The unified mailbox

    16
    • Telephone user interface

      17
    • PC user interface

      17
  • Networked components

    18
    • Microsoft Exchange Server

      18
    • Voice server

      19
    • Tracing server

      19
    • Fax server

      20
    • PBX

      21
    • TUI

      21
    • LAN

      22
    • PC user interface

      22
  • Benefits summary

    23
    • Subscriber convenience

      23
    • Ease of administration

      23
    • Send messages near and far

      23
• Chapter 2 Sizing the system

  27
  • Introduction

    28
  • Design rules for voice mail domains

    29
  • Sizing ports

    30
  • Calculating the number of voice servers required

    35
  • Hardware and software requirements for Octel Unified Messenger servers

    36
  • Evaluating the additional load on Microsoft Exchange servers

    38
  • Evaluating the additional network traffic

    40
  • Using Octel Unified Messenger via slow network connections

    42
    • Using multimedia

      42
    • Using the telephone

      43
    • The effect of slow network connections on Octel Unified Messenger applications

      45
  • Octel Unified Messenger interoperability with third-party fax servers

    46
    • Requirements for third-party fax server interoperability with Octel Unified Messenger

      47
    • Enabling Octel Unified Messenger subscribers for fax

      47
    • Routing inbound fax calls to the third-party fax server

      48
• Chapter 3 System architecture

  49
  • Introduction

    50
    • Voice mail domain

      50
    • Addressing messages

      52
  • System components

    53
    • Client components

      53
    • Server components

      56
    • PBX integration

      58
  • Audio encoding formats

    60
• Chapter 4 Designing addressing schemes

  61
  • Introduction

    62
  • Local mailbox numbers

    63
  • Dial-by-Name

    64
  • Numeric addresses

    65
• Chapter 5 Providing interoperability with existing Octel servers

  67
  • Introduction to OctelNet™

    68
    • OctelNet Messaging Features

      69
  • Designing an OctelNet addressing scheme

    70
    • Setting up an OctelNet addressing scheme

      70
    • OctelNet addressing scheme design rules

      71
    • Sample addressing schemes

      72
  • Addressing OctelNet messages

    73
    • Addressing OctelNet messages from Octel Unified Messenger

      73
    • Addressing OctelNet messages to Octel Unified Messenger recipients

      73
  • Providing single-site interoperability

    74
    • Automatic mailbox forwarding

      74
• Chapter 6 Connecting with the PBX and establishing security rules

  75
  • Connecting with the PBX

    76
  • Establishing security rules

    77
    • Access to voice mail domain administration

      77
    • Access to subscriber accounts administration

      77
    • Access to subscriber mailboxes

      77
• Appendix A - Sizing for ports

  81
  • Calculating the number of supported subscribers

    82
• Appendix B - Grade of service

  101
  • Calculating busy hour traffic

    102
• Glossary

  107
• Index

  115