Mitel sx-200 User Manuals

User Manual (English)User Manual (English)

User Manual

Table of Contents

Product Overview
15
- History
  15
- The Theme - Flexibility, Reliability, Usability
  18
- SX-200 EL System
  19
- SX-200 ML System
  21
- SX-200 ELx Cabinet
  22
- SX-200 LIGHT Peripheral Cabinet
  23
- SX-200 SPINE Peripheral Bay
  24
- SX-200 IP Node
  25
- SX-200 EL/ML Peripheral Devices
  27
  - Voice Capabilities
    28
  - Data Capabilities
    33
Supporting Applications
35
Configuration
49
Peripherals
77
Feature Description
115
- Feature Categories
  116
- Abbreviated Dial
  133
- Access Codes - Global Find
  133
- Account Codes
  133
- Account Codes - Verified
  133
- Account Codes - Verified (Special DISA)
  134
- Add Held
  134
- Analog Networking
  134
- Attendant Abbreviated Dial Number Entry
  135
- Attendant Access (Dial 0)
  135
- Attendant Advisory Message Setup
  135
- Attendant Alarm Readout
  135
- Attendant Automatic Overflow
  135
- Attendant Bell Off
  136
- Attendant Busy Override
  136
- Attendant Callback - Busy/No Answer
  136
- Attendant Call Forward Setup and Cancel
  136
- Attendant Call Selection
  136
- Attendant Call Splitting and Swapping
  136
- Attendant Calls Forwarded On No Answer
  136
- Attendant Conference
  137
- Attendant Console Display Language
  137
- Attendant Console Handset and Headset Receiver Volume Control
  137
- Attendant Console Last Call Retrieve
  137
- Attendant Console LCD Display
  137
- Attendant Console LDN Keys
  138
- Attendant Console Lockout
  138
- Attendant Console Macro Keys
  138
- Attendant Console Set Paging - Directed, Group, or All Set
  138
- Attendant Date and Time Setup
  138
- Attendant Default Call Positions
  138
- Attendant Destination (DEST) Key
  139
- Attendant Directed Call Pickup
  139
- Attendant Direct Trunk Select
  139
- Attendant DISA Code Setup
  139
- Attendant Do Not Disturb (DND) Setup, Cancel or Override
  139
- Attendant Emergency Call (911) Detection
  139
- Attendant Extension Busy-Out
  139
- Attendant Flash Over Trunk
  139
- Attendant Function Access
  140
- Attendant Hold Positions
  140
- Attendant Implicit New Call
  141
- Attendant Individual Directory Number
  141
- Attendant Interposition Calling and Transfer
  141
- Attendant Lockout Alarm
  141
- Attendant Message Waiting Setup and Cancel
  141
- Attendant Multi-New Call Tone
  142
- Attendant New Call Ring
  142
- Attendant Night/Day Switching
  142
- Attendant Paging Access
  142
- Attendant Paged Hold Access
  142
- Attendant Serial Call
  143
- Attendant Source Key
  143
- Attendant Timed Recall
  143
- Attendant Tone Signaling
  143
- Attendant Training Jacks
  143
- Attendant Transfer To Campon
  143
- Attendant Transparent Multi-Console Operation
  143
- Attendant Trunk Busy-Out
  144
- Attendant Trunk Group Status Display
  144
- Auto - Answer
  144
- Auto - Hold
  144
- Automated Attendant
  144
- Automated Attendant - Auto-Attendant Group
  144
- Automated Attendant - Default Destination
  145
- Automated Attendant - Front End Recording
  145
- Automated Attendant - Illegal Number Handling
  145
- Automated Attendant - Prefix Digits
  146
- Automated Attendant - RAD Operation
  146
- Automated Attendant - Resource Allocation
  146
- Automated Attendant - Vacant Number Routing
  146
- Automatic Call Distribution (ACD)
  146
- ACD - Path
  147
- ACD - Positions
  147
- ACD - Displays
  147
- ACD - Longest Idle Agent
  147
- ACD - Mobility
  148
- ACD - Predictive Overflow
  148
- ACD - Printed Reports
  148
- ACD - Real Time Event
  148
- ACD - Recorded Announcements
  149
- ACD - Sets
  149
- Automatic Number Identification (ANI) on Outgoing Trunks
  149
- Automatic Number Identification (ANI) / Dialed Number Identification Service (DNIS) on Incoming T...
  149
- Automatic Number Identification (ANI) on Outgoing Trunks
  150
- Automatic Route Selection (ARS)
  150
- Background Music
  151
- BRI Card Support
  151
- Broker’s Call (Station Swap)
  151
- Broker’s Call With Transfer (Transfer With Privacy)
  151
- Busy Lamp Field
  151
- Calculator
  152
- Call Forwarding
  152
- Call Logging
  154
- Call Park from Single-line Sets
  154
- Call Park from Multi-line Sets
  154
- Call Park System Orbit
  154
- Call Rerouting
  154
- Callback
  154
- Campon
  155
- Campon Priority Over Call Forward Busy
  155
- Campon Warning Tone
  155
- Centralized Attendant
  155
- CENTREX Compatibility (Double Flash Over Trunk)
  155
- CENTREX Compatibility (Single Flash Over Trunk)
  156
- CLASS (Custom Local Area Signaling Services) for Analog Telephones
  156
- CLASS (Custom Local Area Signaling Services) for Digital Sets
  156
- Class of Restriction (COR)
  156
- Class of Service (COS)
  157
- Clear All Features
  157
- CO Line Group Key
  157
- CO Line Key
  157
- CO Line - Select Direct
  157
- CO Line Type - Direct Access - Bypass Key System Toll Control
  157
- Conference
  157
- Conflict Dialing
  157
- Consoleless Operation
  158
- Contact Monitor
  158
- Customer Data Entry (CDE)
  158
- Customer Data Entry - Default Data
  158
- Customer Data Entry - Range Programming
  158
- Customer Data Print
  158
- Data: Abbreviated Dial For ADL Calls
  158
- Data: Account Codes
  159
- Data: Associated Data Line (ADL)
  159
- Data: ADL Hotline
  159
- Data: ADL Speed Call Originate
  159
- Data: Associated Modem Line (AML)
  159
- Data: Auto Answer
  160
- Data: Automatic Data Route Selection (ADRS)
  160
- Data: Hunt Groups
  160
- Data: Modem Pooling
  160
- Data: Modem Pooling Queuing
  160
- Data: Peripherals
  160
- Data: Security
  161
- Data: Station Message Detail Recording (Data SMDR)
  161
- Data: Station Queuing
  161
- Data Transceiver (DTRX)
  161
- Data: DTRX Call by Name
  161
- Data: DTRX Call Originate/Disconnect
  161
- Data: DTRX Help
  162
- Data: DTRX Hotline
  162
- Data: DTRX Messages
  162
- Daylight Savings Time Adjustment
  162
- Device Interconnection Control
  162
- Dial Tone Disable
  162
- Dial Tone - Discriminating
  162
- Dictation Trunks
  163
- DID/Dial-in/Tie Intercepts
  163
- Digit Translation
  163
- Direct-in Lines (DIL)
  163
- Direct Station Page/Busy Lamp Field
  163
- Direct Station Select (DSS) Key
  163
- Direct Station Select/Busy Lamp Field (DSS/BLF)
  164
- Direct Station Select/Busy Lamp Field (DSS/BLF) Call Pickup
  164
- Direct Station Select/Busy Lamp Field (DSS/BLF) Interface Unit
  164
- Direct to ARS
  164
- Direct Trunk Select
  164
- Disconnect Alarm
  165
- Display Caller ID on Non-Prime Lines
  165
- Display Keys
  165
- Do Not Disturb (DND)
  165
- DTMF-To-Rotary Dial Conversion
  165
- Emergency Call Handling
  165
- Emergency Calls (911) - Detection and Reporting to Attendant Consoles
  166
- Emergency Calls (911) - Detection and Reporting to Display Sets
  167
- Emergency Calls (911) - Reporting to PSAP
  167
- Expensive Route Warning
  167
- FAX Tone Detection
  167
- Feature Keys
  167
- Flash - Calibrated
  171
- Flash Control
  171
- Flash Disable
  171
- Flash For Dial 0 (Attendant)
  171
- Flash For Waiting Call
  171
- Flash Timing
  172
- Forward Campon
  172
- Group Listening
  172
- Handset Mute
  172
- Handset Receiver Volume Control
  172
- Handsfree Announce
  172
- Handsfree Answerback to a Directed Page
  172
- Handsfree Operation
  173
- Headset Mode Feature Key
  173
- Headset Operation
  173
- Headset Operation (Amplified Headset)
  173
- Headset User Control
  173
- Headset with In-Line Switch Operation
  174
- Hold
  174
- Hold Reminder
  174
- Holiday Messages
  174
- Hot Line
  174
- Hotel/Motel (Lodging)
  174
- Hotel/Motel - Attendant Console Guest Room Softkey
  175
- Hotel/Motel - Attendant Message Register Audit
  175
- Hotel/Motel - Attendant Message Waiting Setup and Cancel
  176
- Hotel/Motel - Audits
  176
- Hotel/Motel - Audit Screen
  177
- Hotel/Motel - Wakeups
  177
- Hotel/Motel - Call Blocking
  177
- Hotel/Motel - Call Restriction
  177
- Hotel/Motel - Check Out
  178
- Hotel/Motel - CLASS (station side) for Analog Telephones
  178
- Hotel/Motel - Do Not Disturb (DND)
  178
- Hotel/Motel - Front Desk Features
  178
- Hotel/Motel - Guest Names
  178
- Hotel/Motel - Guest Room Message Retrieval
  179
- Hotel/Motel - Guest Room SUPERSET Key Programming
  179
- Hotel/Motel - Guest Room Update Screen
  179
- Hotel/Motel - Guest Search Screen
  179
- Hotel/Motel - House Statistics Screen
  179
- Hotel/Motel - Internal Number Block
  180
- Hotel/Motel - Maid in Room Status Display - SUPERSET Display Telephones
  180
- Hotel/Motel - Message Lamp Test
  180
- Hotel/Motel - Message Register
  180
- Hotel/Motel - Multi-user
  180
- Hotel/Motel - Passwords
  181
- Hotel/Motel - Property Management System (PMS)
  181
- Hotel/Motel - Room Condition
  182
- Hotel/Motel - Room Occupancy
  182
- Hotel/Motel - Room Search Screen
  182
- Hotel/Motel - Room Status Display
  183
- Hotel/Motel - Room Types and Room Codes
  184
- Hotel/Motel - Single Line Reports
  184
- Hotel/Motel - Suite Services
  185
- Hunt Groups
  185
- Illegal Access Intercept
  185
- Inhibit Trunk Ring-Me-Back During Dialing
  185
- Intercept To Recorded Announcement
  185
- Internal Number Block
  186
- Inward Restriction (DID)
  186
- Language Change
  186
- Last Number Redial
  186
- Last Party Receives Dial Tone
  186
- Line Lockout
  186
- Line Preference
  186
- Line Privacy
  187
- Line Selection
  187
- Line Types and Appearances for SUPERSET Telephones
  187
- Line Appearance Variants
  188
- Lockout Alarm
  189
- Logical Lines
  189
- Maintenance
  189
- Manual Line (Dial 0 Hotline)
  189
- Messaging - Advisory
  189
- Messaging - Call Me Back
  190
- Meter Pulse Collection
  190
- MILINK Data Module
  190
- MITEL Application Interface (MAI)
  191
- MITEL Network Gateway
  191
- Moving Stations and SUPERSET Telephones
  192
- Multi-Attendant Positions
  192
- Music-on-Hold (MOH)
  192
- Music from an ONS Source
  192
- Names
  193
- Never a Consultee
  193
- Never a Forwardee
  193
- New Call Ring
  193
- NI3 Calling Name Delivery
  193
- Night Bells
  193
- Night/Day Switching
  193
- Night Services
  194
- Night Services Flexibility
  194
- Node Identification
  194
- Non-Busy Extension
  194
- Numbering Plan Flexibility (Conflict Dialing)
  194
- Off-Hook Alarm to Display Sets
  194
- Off-Hook Voice Announce
  194
- Off Premises Extension (OPS)
  194
- Originate Only Extension
  195
- Overlap Outpulsing
  195
- Override (Intrude)
  195
- ONS Positive Disconnect
  195
- ONS Ring Groups
  195
- Override Security
  195
- Paging - PA
  195
- Paging -Telephones
  196
- Paging - PA and Telephones
  196
- Parallel Connection of Industry-Standard Telephones
  197
- Personal Speed Call
  197
- Pickup Groups
  197
- Pickup - Local and Directed
  197
- PRI Card Support
  197
- Printer/Terminal Support
  197
- Priority Dial 0
  198
- Privacy Enable/Privacy Release
  198
- Programmable Key Module (PKM)
  198
- Q.SIG
  199
- RAD Support
  199
- Recall
  199
- Receive Only Extensions
  200
- Record a Call
  200
- Remote LAN Access
  200
- Reminder
  200
- Resale Package
  200
- Ringer Control
  200
- Ringing - Discriminating
  200
- Ringing Plan
  201
- Ringing Time-Out (Final Ringback)
  201
- Satellite PBX
  201
- Secretarial Line
  201
- Speak@Ease Support (Mitel Networks 6500 Speech-Enabled Applications)
  201
- Speaker Volume Control
  201
- Speed Call Key
  201
- Split
  202
- Station Message Detail Recording (SMDR)
  202
- Subattendant - Basic Function
  202
- Subattendant - Enhanced Functions
  202
- Subattendant - Abbreviated Dial Programming
  203
- Subattendant - Advisory Message Setup
  203
- Subattendant - Wakeups
  203
- Subattendant - Call Forward Setup and Cancel
  203
- Subattendant - Calls Waiting Indication
  204
- Subattendant - Date and Time Setup
  204
- Subattendant - Hold Positions
  204
- Subattendant - Listed Directory Number (LDN) Keys
  204
- Subattendant - Paged Hold Access
  205
- Subattendant - Recall
  205
- Subattendant - Station DND Setup
  206
- SUPERSET 3DN and SUPERSET 4DN Auto-Answer For Directed Page Calls
  206
- SUPERSET 3DN and SUPERSET 4DN Option
  206
- SUPERSET LCD Display
  206
- Swap (Trade Calls)
  207
- Swap Campon
  207
- System Fail Transfer (SFT)
  207
- System Identifier
  207
- System ID Module
  207
- Tandem Operation
  207
- TAPI Support Over DNIC
  207
- Tenanting
  208
- Toll Control
  208
- Tone Demonstration
  208
- Tone Plans
  208
- Traffic Measurement
  208
- Transfer
  209
- Transfer Dial Tone
  209
- Transfer Security (Recall)
  209
- Trunk Answer From Any Station (TAFAS)
  209
- Trunk Circuit Descriptor Options
  209
- Trunk Dial Tone Detection
  209
- Trunk Groups
  209
- Trunk Operation - Direct Inward Dial (DID)
  209
- Trunk Operation - Direct Inward System Access (DISA)
  210
- Trunk Operation - Non-Dial-in CO
  210
- Trunk Operation - Tie
  210
- Trunk Recall
  210
- Trunk Support - CO (LS/GS)
  210
- Trunk Support - Direct Inward Dial (DID)
  211
- Trunk Support - E&M
  211
- Trunk Support - T1
  211
- Uniform Call Distribution (UCD)
  211
- Vacant Number Intercept
  211
- Voice Mail Support
  211
- Whisper Announce
  212
Feature Levels
213
Purchasable System Options
215
Maintenance
219
- Introduction
  219
- Customer Data Entry (CDE)
  219
- Maintenance Functions
  220
  - Alarm Indication
    220
  - Alarm LEDs
    220
  - Alarm Status Display
    221
  - Configuration Report
    221
  - Copy Database
    221
  - Customer Data Entry (CDE) Backup and Restore
    221
  - Device Error Analysis Statistics
    221
  - Device Status Report
    221
  - Diagnostics
    221
  - Remote Maintenance Administration and Test (RMATS) Access
    222
  - Remote Printing of CDE Reports
    222
  - Remote Software Download
    222
  - Remove from Service, Return to Service
    223
  - Show, Set Date
    223
  - Show, Set System Time
    223
  - SUPERSET Firmware Download
    223
  - System Logging Facility
    223
  - Test Line Function
    223
- Maintenance Diagnostics
  224
  - Maintenance Objectives
    224
  - RS-232 Maintenance Terminal
    224
  - Diagnostic Log Files
    224
  - Types of Diagnostics
    225
  - Database Installation and Updates
    225
  - Database Storage on Loss of Power
    225
Specifications
227
- Environment
  227
  - Shipping
    227
  - Storage
    227
  - Site
    228
- Feature Capacities
  229
- System Parameters
  231
- Tone Plan Support
  231
- Traffic and Performance
  231
  - Traffic Parameters
    231
  - Grade of Service
    234
  - Traffic Limitations
    234
  - Receiver Provisioning
    235
  - SX-200 SPINE CLASS Receivers
    236
- Physical Characteristics
  238
- Electrical Characteristics
  239
  - Power and Grounding
    239
  - Cabling
    240
- Regulatory Compliance
  242
Glossary of Terms
243

Size:

2.8 MB
Pages:

258
Language:

English

User Manual

Table of Contents

Size:

11.9 MB
Pages:

426
Language:

English