Nortel Networks NN43001-314 User Manuals

User Manual (English)

User Manual

Table of Contents

New in this release
17
- MG 1000B hardware platform
  17
- Media Card MC32S
  18
- Main and Branch Office running different releases
  18
- Main Office and Branch Office Migration
  18
How to get help
19
- Getting help from the Nortel web site
  19
- Getting help over the telephone from a Nortel Solutions Center
  19
- Getting help from a specialist by using an Express Routing Code
  19
- Getting help through a Nortel distributor or re-seller
  20
Overview
21
- Contents
  21
- What is Branch Office?
  22
- Main Office and Branch Office Migration
  24
- MG 1000B (MGC) compared to the MG 1000B (SSC)
  24
- MGC Serial Ports
  26
- Main office hardware description
  28
- MG 1000B platform hardware description
  29
  - MG 1000B Core
    31
  - MG 1000B Expander
    33
  - Signaling Server
    34
  - Network Routing Service (NRS)
    35
  - Telephones
    36
  - Voice Gateway Media Card
    37
  - Analog or digital trunk cards
    38
  - Analog or digital line cards
    38
- MG 1000B with MGC Data Networking
  38
  - MGC Network Connections
    40
- MG 1000B platform configuration overview
  44
  - MG 1000B platform without an MG 1000B Expander
    45
  - MG 1000B platform with an MG 1000B Expander
    46
- Capacity
  47
  - Media Card DSP capacity
    47
- Software requirements
  47
  - Main and Branch Office running the same release
    47
  - Main and Branch Office running different releases
    48
- Package Combinations
  50
- Supported applications
  50
- Survivability
  50
  - Active Call Failover
    52
  - Configuring S2 IP Address to point to the main office TPS
    53
Bandwidth Management
55
- Contents
  55
- Introduction
  55
- Codec negotiation
  56
- Configuring Bandwidth Management parameters
  62
  - Configuration rules
    62
  - Network Planning
    62
  - Enabling codecs
    63
  - Configuring Bandwidth Management
    64
  - Maintenance commands
    67
- Adaptive Network Bandwidth Management
  70
- Tandem Bandwidth Management overview
  90
  - Application
    91
- Dialing Plan Overview
  91
- Network using Uniform Dialing Plan
  93
- Network using CDP only
  115
  - Call between two local branch offices
    117
  - Call between branch offices associated with different main offices
    118
Bandwidth Management Support for Network Wide Virtual Office
121
- Contents
  121
- Feature description
  121
- Operating parameters
  122
  - Assumptions
    122
- Feature interactions
  122
- Feature packaging
  123
- Feature implementation
  123
  - Task summary list
    123
- Feature operation
  125
Alternative Call Routing for Network Bandwidth Management
127
- Contents
  127
- Description
  127
- Operating parameters
  143
- Feature interactions
  144
  - Call Redirections
    144
  - Multiple Appearance Directory Number
    144
  - Network Bandwidth Management
    144
  - Network Class of Service
    144
  - Network Routing Service (NRS)
    145
  - Trunk Route Optimization (TRO)
    145
  - Virtual Office
    145
- Feature packaging
  145
- Feature implementation using Command Line Interface
  145
  - Task summary list
    145
  - Sample printout
    146
- Feature implementation using Element Manager
  147
  - Zone configuration
    147
- Diagnostics
  149
- Maintenance
  155
  - Command Line Interface maintenance
    155
  - Element Manager maintenance
    155
- Feature operation
  158
How the Branch Office feature works
159
- Contents
  159
- Introduction
  160
- Normal Mode and Local Mode operation
  160
  - Normal Mode
    160
  - Local Mode
    160
  - Virtual Trunks
    164
  - IP Phone calls
    165
  - Zones
    165
  - Vacant Number Routing
    165
  - Time of Day
    166
  - MG 1000B IP Phone to local PSTN calls
    166
  - IP Phone to analog (500/2500-type) or digital telephone calls
    167
  - Conference calls
    167
  - Group Call
    168
- Configuring non-zero S2 IP Addresses
  169
  - Points to remember
    170
  - Configuring the S2 IP Address parameter
    171
- Multiple Appearance DN (MADN)
  172
  - IP Phones with the same DN at the Branch Office
    172
  - IP Phones with the same DN at the main office
    172
- Emergency services
  172
  - Configuring ESA for emergency services
    173
  - Configuring SPN for emergency services
    174
- Abbreviated Dialing
  174
- MG 1000B Core interoperability
  176
- Network Wide Redundancy Phase II and Network Music
  176
Planning and management
179
- Contents
  179
- Data network planning
  179
  - LAN/WAN bandwidth requirements
    180
- Branch Office dialing plan
  181
  - Emergency Services
    182
  - Zones
    182
  - Music on Hold
    182
  - ESN Access Codes
    182
  - Provisioning the IP Phones
    182
  - Configuration example for PSTN resources at the Branch Office
    183
- Management
  185
  - Remote Access
    185
  - Element Manager
    185
  - Telephony Manger 3.1
    186
  - Set-Based Installation for IP Phones
    186
  - Traffic measurement
    186
  - Call Detail Recording (CDR)
    187
  - Proactive Voice Quality management
    188
  - System security
    189
Adding a Branch Office
191
- Contents
  191
- Introduction
  191
- Main office requirements
  192
  - Optional features
    193
  - Branch Office requirements
    193
- Implementation summary
  194
- Adding a CS 1000 Release 5.0 Branch Office to a Branch Office with a previous software release
  196
  - Upgrade the entire network to CS 1000 Release 5.0
    197
  - Upgrade only the main office to CS 1000 Release 5.0
    198
Converting a Small System to a Branch Office
201
- Contents
  201
- Introduction
  201
- Requirements
  201
- Conversion
  202
  - Implementation summary
    203
Upgrading to CS 1000 Release 5.0
207
- Contents
  207
- Introduction
  207
- Upgrading to CS 1000 Release 5.0
  208
Main office configuration
209
- Contents
  209
- Introduction
  209
- Zone parameters
  210
  - Element Manager zone configuration
    213
- IP Phone passwords and parameters
  215
- MG 1000B IP Phone configuration
  218
  - MG 1000B IP Phone configuration using TM 3.01
    218
  - MG 1000B IP Phone configuration using LD 11
    218
MG 1000B platform hardware installation
221
- Contents
  221
- Installing an MG 1000B Core
  221
- Installing a Signaling Server
  228
  - Materials required
    228
  - Preparing for rack-mounting
    230
  - Rack-mounting
    232
  - Connecting and powering up the Signaling Server
    235
MG 1000B software installation
239
- Contents
  239
- Signaling Server software installation
  239
- Connecting the MG 1000B Core to the network
  244
  - Connecting the MG 1000B Core to the network
    244
  - Using Element Manager to configure the node
    247
- Installing MG 1000B Hardware
  249
  - Installing the cards
    250
  - Installing a DSP Daughterboard
    250
  - Installing the MGC card
    251
  - Installing the CP PM card
    252
Branch Office configuration
255
- Contents
  255
- Configuring the Branch Office
  255
  - Summary of steps
    255
  - Configuring the Media Cards
    256
  - Configuring the trunks and lines
    256
- Zone parameters
  256
  - Element Manager Branch Office zone configuration
    260
- Adding the Branch Office endpoints to the NRS database
  260
MG 1000B telephones
263
- Contents
  263
- Overview
  263
- Installing and configuring IP Phones
  264
- Using the IP Phones
  281
- Set-Based Removal
  287
- Analog and digital devices in the Branch Office
  288
Dialing plan configuration
291
- Contents
  291
- Overview
  291
- Introduction
  292
  - Dialing plans
    292
  - Routing
    294
  - SIP/H.323 zones
    294
  - Bandwidth management zones
    295
- Zone-based digit manipulation
  295
- CLID composition
  296
  - CLID verification
    297
- Configuring the dialing plan for PSTN access to Branch Users in Normal Mode
  297
- Testing PSTN access using an MG 1000B IP Phone
  312
Emergency Services configuration
315
- Contents
  315
- Overview
  315
- Emergency Services Access (ESA)
  316
- Emergency Service using Special Numbers (SPN)
  327
- CLID verification (CLIDVER)
  328
- Networked M911
  328
Basic Emergency Services When VO Logged Out
329
- Contents
  329
  - Overview
    329
  - Configure ESA Data Block
    333
  - Warm Start
    333
  - Emergency Services For Client Mobility
    333
  - Active Call Fail Over
    334
  - Context Sensitive Soft Keys
    334
  - Element Manager
    335
Abbreviated Dialing configuration
337
- Contents
  337
- Overview
  337
  - Recommended configuration
    337
- Configuring Abbreviated Dialing
  338
Maintenance and diagnostics
345
- Contents
  345
- Firmware downloads
  345
  - Enhanced UNIStim Firmware Download for IP Phones
    345
- Troubleshooting
  349
- Signaling Server CLI commands
  354
  - isetShow
    354
  - clearLockout TN or IP
    354
- Call Server commands
  355
Preprogrammed data
361
- Contents
  361
- Introduction
  361
- Passwords and codes
  362
- Default numbering plan
  362
  - First digits
    363
  - Important extension numbers
    363
- Flexible Feature Codes
  364
- SDI ports
  364
  - Modem port
    365
  - ESDI settings
    365
  - Telephone tones
    366
- Trunk routes
  366
- System parameters
  367
- Customer data
  367
- Trunk models
  367
- Telephone models
  370
Branch Office engineering example
371
- Contents
  371
- Introduction
  371
- Assumptions
  372
- Calculations
  373
On-net dialing plan configuration examples
383
- Contents
  383
- Introduction
  383
- Coordinated Dialing Plan
  383
- Uniform Dialing Plan
  387
  - Call Scenarios
    387
  - Configuration example
    389
- Group Dialing Plan
  392
  - Call Scenarios
    393
  - Configuration example
    395
- Transferable DN
  399
Off-net dialing plan configuration example
405
- Contents
  405
- Introduction
  405
- Call scenario
  405
- Provisioning
  406
  - Main office
    406
  - NRS
    408
  - Branch Office
    409
- Call example
  409
  - Main office
    410
  - NRS
    410
  - Branch Office
    410
List of terms
411
Figures
24
- Figure 1 Branch Office associated with a CS 1000E main office
  24
- Figure 2 CS 1000 Release 5.0 MG 1000B System
  30
- Figure 3 MG 1000B Core/MG 1000B Expander
  32
- Figure 4 CS 1000B and MG 1000B with MGC - Data Network Topology
  39
- Figure 5 Single server port network connections (no dual-homing)
  40
- Figure 6 Single server port network connections (dual-homing - non distributed)
  41
- Figure 7 Single server port network connections (dual-homing - distributed)
  42
- Figure 8 Multi server port network configuration (dual-homing - distributed)
  43
- Figure 9 Single server port network connections - cascading
  43
- Figure 10 Multi server (CP-P4) port network configuration (dual-homing - distributed)
  44
- Figure 11 MG 1000B platform without MG 1000B Expander
  45
- Figure 12 MG 1000B platform with MG 1000B Expander
  46
- Figure 13 Configuring a codec
  64
- Figure 14 Zones web page
  66
- Figure 15 Maintenance Commands for Zones web page
  68
- Figure 16 Element Manager - intrazone statistics
  69
- Figure 17 Call Progress with Adaptive Network Bandwidth Management
  73
- Figure 18 Adaptive Network Bandwidth Management graph
  74
- Figure 19 Effect of the default CQos Coefficient
  75
- Figure 20 Effect of a higher CQoS Coefficient
  76
- Figure 21 Adaptive Network Bandwidth Management and CAC web page
  79
- Figure 22 Element Manager - CAC parameters
  86
- Figure 23 Sample output for PRT INTRAZONE command
  89
- Figure 24 Sample output for PRT INTERZONE command
  90
- Figure 25 A call between two branch offices tandems through the main office
  92
- Figure 26 General legend
  93
- Figure 27 Scenario 1: UDP throughout the network
  94
- Figure 28 Call flow for Scenario 1 - local call
  96
- Figure 29 Call flow for Scenario 1 - local call
  97
- Figure 30 Call flow for Scenario 1- local call
  98
- Figure 31 Call flow for Scenario 1 - call to a remote Branch Office (originator side)
  99
- Figure 32 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  100
- Figure 33 Call flow for Scenario 1 - call to remote Branch Office (originator side)
  101
- Figure 34 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  102
- Figure 35 Call flow for Scenario 1 - call to remote Branch Office (originator side)
  103
- Figure 36 Call flow for Scenario 1 - call to remote Branch Office (destination side)
  104
- Figure 37 Provisioning example
  106
- Figure 38 Tandem endpoint configuration in Element Manager
  107
- Figure 39 Scenario 2 - UDP between main offices, CDP inside the main office region
  111
- Figure 40 Call flow for Scenario 2 - local call dials CDP
  112
- Figure 41 Call flow for Scenario 2 - local call dial UDP
  113
- Figure 42 Call flow for Scenario 2 - local call to remote Branch Office (originator side)
  114
- Figure 43 Call flow for Scenario 2 - call to remote Branch Office (destination side)
  115
- Figure 44 Scenario 3 - full CDP network
  116
- Figure 45 Call flow for Scenario 3 - local call
  117
- Figure 46 Call flow for Scenario 3 - calls to remote Branch Office (originator side)
  118
- Figure 47 Call flow for Scenario 3- calls to remote Branch Office (destination side)
  119
- Figure 48 Example of Alternative Call Routing for NBWM in operation
  128
- Figure 49 Example of an alternately routed call between a Branch Office telephone in Normal Mode and a main office telephone
  132
- Figure 50 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  134
- Figure 51 Example of an alternately routed call between a main office telephone and a Branch Office telephone
  136
- Figure 52 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  137
- Figure 53 Example of an alternately routed call between a Branch Office telephone and another Branch Office telephone
  139
- Figure 54 Illustration showing digits dialed and outpulsed with Alternative Call Routing for NBWM
  141
- Figure 55 Access the Zone web page
  147
- Figure 56 Access the Zones web page to select Alternate Routing for Calls between IP Stations
  148
- Figure 57 Access the Alternate Routing for Calls between IP Stations web page to configure the feature
  149
- Figure 58 System Maintenance web page
  151
- Figure 59 Maintenance web page showing Select by Functionality
  152
- Figure 60 The Maintenance Commands for Zones web page with PRT ZALT results
  153
- Figure 61 Show the status of the Alternative Call Routing feature for the Branch Office zone
  154
- Figure 62 Enable zone Branch Office behavior
  156
- Figure 63 Alarm Suppression Time Period (ZAST)
  157
- Figure 64 Configuration using S2 IP Address
  170
- Figure 65 Network Music Service Feature Packaging Requirements
  177
- Figure 66 Branch Office-specific zone configuration
  213
- Figure 67 Branch Office-specific Zone Basic Property and Bandwidth Management
  214
- Figure 68 Zone Time Difference and time zone
  214
- Figure 69 Guide bracket installed in a rack
  224
- Figure 70 Right ear bracket installed on the MG 1000B Core
  225
- Figure 71 MG 1000B Core and MG 1000B Expander installed in a rack
  226
- Figure 72 Power switch on the front of the MG 1000B Core
  227
- Figure 73 Media Card
  228
- Figure 74 Signaling Server
  228
- Figure 75 Signaling Server brackets (two of each)
  229
- Figure 76 Signaling Server support bracket
  230
- Figure 77 Left hinge mount
  231
- Figure 78 Right hinge mount
  231
- Figure 79 Snapped-in bezel door
  232
- Figure 80 Installed rack-mount bracket
  233
- Figure 81 Rack-mounting the Signaling Server
  234
- Figure 82 Back of Signaling Server
  235
- Figure 83 Maintenance to Signaling Server connection
  236
- Figure 84 Signaling Server with open bezel door
  237
- Figure 85 MAC address
  237
- Figure 86 Signaling Server indicators and power switch
  238
- Figure 87 Tools menu
  242
- Figure 88 Back of MG 1000B Core
  245
- Figure 89 Confirm IP telephony node values H.323 Gatekeeper
  248
- Figure 90 Confirm IP telephony node values SIP Redirect Server
  249
- Figure 91 DSP Daughterboard
  251
- Figure 92
  253
- Figure 93 Branch Office-specific Zone Basic Property and Bandwidth Management
  260
- Figure 94 Set-Based Installation Step 1
  267
- Figure 95 Set-Based Installation Step 2
  267
- Figure 96 Set-Based Installation Step 3
  268
- Figure 97 Set-Based Installation Step 4
  268
- Figure 98 Set-Based Installation Step 6
  268
- Figure 99 Set-Based Installation Step 7
  269
- Figure 100 Set-Based Installation complete
  269
- Figure 101 Options menu
  270
- Figure 102 Branch User ID
  272
- Figure 103 Branch password
  272
- Figure 104 Main Office Terminal Number
  273
- Figure 105 Main office password
  273
- Figure 106 Entry of Main Office TN
  276
- Figure 107
  278
- Figure 108 Options menu
  283
- Figure 109 Virtual Office - logged in
  284
- Figure 110 Virtual Office application menu
  285
- Figure 111 Virtual or Branch soft key display
  285
- Figure 112 Resume Normal Mode
  287
- Figure 113 NRS Routing Entries window with no endpoint selected
  306
- Figure 114 NRS Lookup path for gateway endpoints
  307
- Figure 115 NRS Routing Entries window for selected endpoint
  307
- Figure 116 NRS Add Routing Entry
  307
- Figure 117 Zone Dialing Plan and Access Codes
  312
- Figure 118 Zone Emergency Service Information
  327
- Figure 119 New and changed prompts and responses in LD 16
  328
- Figure 120 Required firmware version
  347
- Figure 121 Branch Office traffic flow
  373
- Figure 122 Coordinated Dialing Plan (CDP)
  384
- Figure 123 Uniform Dialing Plan (UDP)
  387
- Figure 124 Group Dialing Plan (GDP)
  393
- Figure 125 Transferable DN (TNDN) (pre-transfer)
  400
- Figure 126 Transferable DN (TNDN) (post-transfer)
  401
- Figure 127 Off-net dialing plan example - call scenario.
  406
- Figure 128 NRS Routing Entries window
  408
- Figure 129 NRS Add Routing Entry
  408
Tables
17
- Table 1 Contents
  17
- Table 2 CEMux Packs and daughter boards supported in MG 1000B with MGC
  27
- Table 3 Card slots for MG 1000B Core and MG 1000B Expander
  32
- Table 4 New IP Phone TN type naming convention
  36
- Table 5 Best Bandwidth algorithm - codec type
  61
- Table 6 Adaptive Network Bandwidth Management and CAC fields
  79
- Table 7 Configuration details for the general case
  95
- Table 8 Provisioning details for this case
  95
- Table 9 Main office B DMI and RLI provisioning (for calls in Branch Office B)
  108
- Table 10 Main office B LOC provisioning for LOC 741 841
  108
- Table 11 Main office and Branch Office HLOC provisioning - Main office B and Branch Office B
  109
- Table 12 Main office B LOC provisioning for LOC to remote main office system - main office A is LOC 842
  109
- Table 13 Main office A LOC provisioning for LOC to remote main office systems - main office B is LOC 841
  110
- Table 14 Branch Office terminating RLI provisioning
  110
- Table 15 Provisioning details for this case
  111
- Table 16 Provisioning details for this case
  116
- Table 17 Sample values for Abbreviated Dialing
  175
- Table 18 Example dialing string, area codes, and Access Codes
  183
- Table 19 IP Phone node passwords
  216
- Table 20 Readiness checklist
  222
- Table 21 Tools checklist
  223
- Table 22 DSP Daughterboard configurations
  250
- Table 23 MGC Serial Port Capabilities
  251
- Table 24 LD 11 Branch Office changes for Internet Telephones
  277
- Table 26 Mapping between from CTYP parameter in SPN block to call-type before digit manipulation
  297
- Table 27
  329
- Table 28 Normal Operation troubleshooting
  349
- Table 29 Legend for LD 32 STAT command Login status
  350
- Table 30 Branch User Config troubleshooting
  351
- Table 31 Passwords and codes
  362
- Table 32 Default numbering plan First digit
  363
- Table 33 Default numbering plan important extension numbers
  363
- Table 34 Flexible Feature Codes
  364
- Table 35 Pre-configured SDI ports
  364
- Table 36 Pre-configured PTY ports
  365
- Table 37 ESDI settings
  365
- Table 38 Preprogrammed trunk route information
  366
- Table 39 System parameters
  367
- Table 40 Preprogrammed trunk route information
  368
- Table 41 Equipment characteristics
  372
- Table 42 Traffic characteristics
  372
- Table 43 MG 1000B Core and MG 1000B Expander card type, number and devices
  375
- Table 44 Full Duplex Ethernet bandwidth for one channel (one Erlang)
  377
- Table 45 Traffic capacity at P.01, P.005, and P.001 GOS
  377
- Table 46 LAN/WAN bandwidth for one channel (one Erlang)
  377
Procedures
67
- Procedure 1 Printing intrazone and interzone statistics for a zone
  67
- Procedure 2 Displaying CAC parameters for one or more zones
  85
- Procedure 3 Provisioning Tandem Bandwidth Management
  106
- Procedure 4 Accessing the Zones web page
  147
- Procedure 5 Printing zone ALTPrefix
  150
- Procedure 6 Show Status
  153
- Procedure 7 Enabling a zones Branch Office behavior
  156
- Procedure 8 Suppress Alternative Call Routing for NBWM alarms
  157
- Procedure 9 Configuring ESN and MG 1000B zones
  210
- Procedure 10 Setting the IP Phone Installers Password
  215
- Procedure 11 Setting and changing the Station Control Password Configuration
  216
- Procedure 12 Configuring MG 1000B IP Phones at the main office using LD 11
  218
- Procedure 13 Mounting the MG 1000B Core or MG 1000B Expander in a 19-inch rack
  223
- Procedure 14 Preparing the Signaling Server for rack-mounting
  230
- Procedure 15 Rack-mounting the Signaling Server
  233
- Procedure 16 Connecting and powering up the Signaling Server
  235
- Procedure 17 Creating a Signaling Server software CD-ROM
  240
- Procedure 18 Viewing the Tools Menu
  241
- Procedure 19 Changing the Signaling Server port speed
  243
- Procedure 20 Verifying successful configuration
  244
- Procedure 21 Configuring the ELAN network interface IP address
  246
- Procedure 22 Connecting the Ethernet ports
  247
- Procedure 23 Configuring the MG 1000B zone
  257
- Procedure 24 Using Set-Based Installation
  267
- Procedure 25 Configuring a Branch User
  271
- Procedure 26 Testing the telephone for survivability
  278
- Procedure 27 Installing IP Phones through overlays
  279
- Procedure 28 Changing the SCPW
  282
- Procedure 29 Using the Telephone Options feature
  282
- Procedure 30 Using the Virtual Office Login feature
  284
- Procedure 31 Using the Test Local Mode feature
  286
- Procedure 32 Using the Set-Based Removal feature
  288
- Procedure 33 Configuring the main office
  299
- Procedure 34 Configuring the NRS database
  306
- Procedure 35 Configuring the Branch Office
  308
- Procedure 36 Testing PSTN access using an MG 1000B IP Phone
  312
- Procedure 37 Configuring the main office
  319
- Procedure 38 Configuring the Branch Office
  324
- Procedure 39 Configuring the Branch Office zone
  325
- Procedure 40 Testing ESDN using an MG 1000B Telephone
  326
- Procedure 41 Configuring Speed Call List (SCL)
  339
- Procedure 42 Configuring Pretranslation Groups
  340
- Procedure 43 Assigning Pretranslation Groups to the telephones
  341
- Procedure 44 Configuring Incoming DID Digit Conversion (IDC)
  342
- Procedure 45 Upgrading firmware for CS 1000 Release 5.0
  347
- Procedure 46 Upgrading firmware for CS 1000 Release 4.0 and earlier
  348
- Procedure 47 Calculating traffic
  373
- Procedure 48 Calculating Call Server Loading
  375
- Procedure 49 Calculating TLAN subnet bandwidth for IP Phone traffic
  377
- Procedure 50 Calculating MG 1000B with Virtual Trunk LAN/WAN
  378
- Procedure 51 Calculating unspecified conference traffic
  379
- Procedure 52 Calculating known conference traffic
  380
- Procedure 53 Calculating Branch Office traffic, and LAN/WAN bandwidth without local messaging (CallPilot) capability
  381

Size:

9.61 MB
Pages:

418
Language:

English