Siemens OptiPoint 410 User Manuals

Table of Contents

• About these Operating Instructions

  2
• Important Notes

  2
  • Labels

    2
• Basic Usage Instructions

  8
  • The optiPoint 410economy/standard control panel

    8
  • How to use this user guide

    9
  • Display

    9
  • How to activate functions

    10
    • ... directly

      10
    • ... via the Service Menu

      10
    • ... using a function key

      10
  • Which functions can be used?

    11
    • Basic and enhanced functions

      11
    • Additional multiline and group functions

      11
    • Additional executive/secretary functions (not used in US)

      11
    • Optional main menu

      12
  • How to make best use of your telephone

    12
• Making Calls – Basic Functions

  13
  • Answering calls

    13
    • Answering a call with the handset

      13
    • Answering a call via the speaker key (speakerphone)

      13
      • Ending the call:

        13
      • Notes for speakerphone mode:

        13
  • Switching to speakerphone

    14
  • Switching to the handset

    14
  • Open listening

    14
    • To activate:

      14
    • To deactivate:

      14
  • Making Calls

    14
    • Dialing with the handset off-hook

      14
      • The called party is busy or does not answer:

        14
    • Dialing with the handset on-hook

      15
      • The called party answers. The call is on your speaker:

        15
      • The called party is busy or does not answer:

        15
  • Ending the call

    15
  • Saved number redial

    15
    • The other party answers:

      15
  • Last number redial

    16
    • The other party answers:

      16
  • Making a second call (consultation)

    16
    • Alternating between two calls (toggling)

      16
      • To switch to the waiting party:

        16
      • Release the present call – return to the other call:

        16
      • Setting up a conference call:

        16
    • Transferring a call

      17
      • Extending the call with prior announcement:

        17
      • Extending the call without prior announcement:

        17
  • Call Forwarding

    18
    • Using call forwarding

      18
    • Station fixed forwarding

      19
      • Programming/changing a forwarding destination

        19
      • Activating/deactivating station fixed forwarding

        19
      • Deactivating station fixed forwarding in the idle menu

        20
      • Activating and deactivating with call forwarding key

        20
      • Deleting the destination for station fixed forwarding

        20
    • Station variable forwarding

      21
      • Selection of a station variable forwarding type

        21
      • Programming/changing the forwarding destination

        22
      • Deleting a forwarding destination

        22
      • Activating station variable forwarding

        23
      • Deactivating station variable forwarding

        23
      • Checking forwarding

        23
      • Deactivating station variable forwarding in the idle menu

        24
  • Using the callback function

    24
    • Storing a callback request

      24
    • Answering a callback request

      24
    • Rejecting a callback request

      25
    • Checking/cancelling saved callback requests

      25
      • Canceling an entry that is displayed:

        25
      • Ending:

        25
  • Saving Repertory Dialing Numbers on a Key

    26
    • Store/process on destination dial number

      26
      • Enter the number with pause (example)

        26
      • just delete the existing number

        26
      • Store entry

        26
      • If you have mistyped the entry:

        26
      • Quit function without change

        27
    • Storing a number for redialing

      27
      • Storing a caller’s number or a number thathasbeendialed

        27
      • Storing any number

        27
    • Dialing with repertory keys

      28
      • The other party answers:

        28
  • Telephone settings

    29
    • Adjusting the ringer volume

      29
    • Adjusting the ringer pitch

      29
    • Setting the volume of the alerting tone

      29
    • Adapting the speakerphone function to the acoustics of your room

      30
    • Adjusting the angle of the display

      30
    • Adjusting the display contrast

      30
    • Selecting the language for user prompts (displays)

      31
      • Selecting a language:

        31
• Making Calls – Convenience Functions

  32
  • Answering Calls

    32
    • Group call and pickup

      32
      • Telephone in the idle state:

        32
      • In the course of a call:

        32
      • Ending the waiting call – back to the first:

        32
    • Picking up a specific call

      32
      • Having the number of the called station displayed

        33
    • Taking a call in a hunt group

      33
    • Incoming call on loudspeaker (speakercall 2-way)

      33
      • Activating/deactivating stop voice calling

        34
  • Dialing/Making Calls

    34
    • Using a call list (missed calls)

      34
      • Viewing the call log

        34
      • Dialing a number from the call log

        35
      • Deleting an entry from the call log

        35
    • Speed-dial

      35
      • Dialing with individual speed dialing numbers

        35
      • Dialing with system speed dialing numbers

        36
    • Using the mailbox

      36
      • Retrieval from mailbox

        36
      • Answering a callback request

        36
      • Deleting mailbox entries

        36
      • Terminating mailbox retrieval:

        37
      • Using the mailbox function (optional)

        37
    • Direct call to a colleague via loudspeaker (voice calling)

      37
  • During a Call

    38
    • Using the call waiting function

      38
    • Activating/deactivating call waiting

      38
    • Answering the waiting call

      38
      • Ending the waiting call, retrieving the first call:

        38
    • Using the switchover button

      39
      • Waiting call

        39
      • Toggling

        39
      • Consultation

        39
      • Group call

        39
    • Re-indication

      40
    • Group park and retrieval of call

      40
      • Parking the call:

        40
      • Retrieving the call:

        40
    • Station controlled conference

      41
      • Setting up a conference

        42
      • Starting a conference from a single call

        42
      • Setting up a conference from a consultation call

        42
      • Setting up a conference from a waiting call

        42
      • Expanding the conference

        43
      • Calling and adding another user

        43
      • Expanding the conference from a consultation call

        43
      • Accepting a waiting call and adding it to the conference

        44
      • Transferring the conference

        44
    • During the conference

      45
      • Viewing member information

        45
      • Disconnecting the last member added

        45
      • Putting the conference on hold

        45
    • Entering commands with tone dialing (DTMFsuffix dialing)

      46
  • System-wide parking

    47
    • Parking a call automatically and taking it at a later date

      47
      • Parking

        47
      • Taking a parked call

        47
    • Parking a call manually and then taking it at a later date

      48
      • Parking via the keypad

        48
      • Parking via a repertory key

        48
      • Parking via "system parking" (only telephones without a display)

        48
    • Taking a parked call

      49
      • Via the keypad

        49
      • Via the repertory key

        49
      • Via "system parking" (only for telephones with no display)

        49
    • Parking is not possible

      50
      • Automatic parking

        50
      • Manual parking

        50
  • If You Cannot Reach a Destination

    51
    • Camping on a colleague’s call

      51
    • Overriding a colleague’s call (intrude)

      51
  • Using HiPath4000 as an intercommunication system

    52
    • System-wide voice calling

      53
      • Voice calling to a variable destination

        53
      • Voice calling to a fixed destination

        54
    • Voice calling in a group

      54
      • Voice calling to a variable destination

        54
      • Voice calling to a fixed destination (usingrepertorykey)

        55
      • Two-way voice calling to a variable destination

        55
      • Two-way voice calling to a fixed destination (onrepertory key)

        56
    • Announcement to all members of a line group

      56
  • Using call forwarding

    57
    • Activating and deactivating forwarding using features settings

      57
    • System call forwarding

      57
    • Call forwarding via code numbers

      58
      • Programming and activating call-forwarding

        59
      • Activating fixed call-forwarding

        59
      • Lift the handset.

        59
      • Deactivate call-forwarding

        59
      • Lift the handset.

        59
    • Call-forwarding via call-forwarding key

      59
      • Programming and activating fixed call forwarding

        59
      • Lift the handset.

        59
      • Switching off fixed call forwarding

        60
      • Switching fixed call forwarding on again

        60
      • Clearing fixed call forwarding

        60
  • Delayed call-forwarding

    61
  • Forwarding calls for a different terminal

    61
    • Storing a destination for another telephone/activating call forwarding

      61
    • Storing a destination for fax, PC or busy/ activating call forwarding

      62
    • Checking/deactivating call forwarding foranother telephone

      63
      • To deactivate:

        63
      • To check:

        63
    • Checking/deactivating call forwarding forfax, PC or busy

      64
      • To deactivate:

        64
      • To check:

        64
    • Changing call forwarding for another terminal

      64
• Saving Functions and Appointments

  65
  • Saving individual speed dialing numbers

    65
  • Saving a function on a key

    65
  • Appointments Function

    66
    • Creating timed reminders

      66
      • Cancelling a saved reminder:

        67
    • Timed reminders

      67
• Making project calls

  68
  • Setting up a project call

    68
  • Call duration display (cost display)

    69
• Private Sphere/Security

  70
  • Activating/deactivating do not disturb

    70
  • Suppressing your number on called party’s display

    71
  • Malicious call holding

    71
  • Locking your telephone

    72
    • Preventing unauthorized dialing:

      72
    • Enabling the telephone again:

      72
• Using Other Functions

  73
  • Using a different telephone in the same way as your own

    73
  • Logging on to a different telephone

    73
    • Identifying yourself with PIN and dialing

      73
      • Entering the PIN for your own HiPath4000 system:

        74
      • Entering the PIN for another HiPath4000 system area within the integrated network:

        74
      • Dialing after (successful) identification:

        74
      • Call forwarding - follow me after successful identification

        74
  • Deactivating identification at the other telephone

    74
• Making multiline calls

  75
  • Using line keys

    75
    • The different states of line key lamps

      76
  • Preview

    76
    • Activating the preview function

      76
    • Deactivating the preview function

      76
  • Taking calls on line keys

    77
    • Taking calls in the order offered

      77
    • Taking calls with priority

      77
  • Activating/deactivating ringer

    78
    • With the Ringer Cutoff key configured:

      78
    • Via the program/service key:

      78
  • Dialing with line keys

    79
    • Dialing with automatic line seizure:

      79
    • Dialing with selectable line seizure:

      79
  • Identifying the line used

    80
    • With the Show Used Line key configured:

      80
    • Via the program/service key:

      80
  • Alternating between different lines

    80
    • Ending a call on a line key

      81
    • Adding another party to a line (conference)

      81
  • With automatic privacy configured

    81
    • Allow bridging

      81
      • With the privacy key configured:

        81
      • Via the program/service key:

        81
    • Preventing bridging

      82
      • With the privacy key configured:

        82
      • Via the program/service key:

        82
    • Terminating a connection on a line key

      82
  • Holding a call on a line key and retrieving it

    83
    • Placing on hold:

      83
    • Retrieving the call:

      83
  • Holding a call on a line key exclusively and retrieving it

    83
    • Placing on hold:

      83
    • Retrieving the call:

      83
  • Picking up a held call

    84
  • Forwarding calls for lines

    84
    • Storing and activating station variable callforwarding for a line

      84
      • With the call forwarding key:

        84
      • Via the program/service key:

        84
    • Storing and activating a station fixed call forwardingdestination for a line

      85
    • Reactivating station fixed call forwarding for a line (without storing a different destination)

      85
      • With the call forwarding key:

        85
      • Via the program/service key:

        85
    • Cancelling the station fixed call forwarding destination

      86
    • Deactivating call forwarding for a line

      86
      • With the call forwarding key:

        86
      • Via the program/service key:

        86
• Making calls in an executive/secretary team (notusedinUS)

  87
  • Calling executive or secretary’s office

    87
    • The lamp statuses of direct station selection (DSS) keys

      87
    • Making a call to the executive/secretary

      87
      • Lamp is not lit – the secretary is not making a call:

        87
      • Lamp is lit – the secretary is making a call:

        87
  • Taking a call for the executive in the secretary’s office

    88
    • Taking a call for the executive during a call in progress

      88
      • Terminating the call – returning to the first call:

        88
  • Extending a call to the executive

    89
    • Extending the call with prior announcement:

      89
    • Extending the call without prior announcement:

      89
  • Forwarding calls directly to the executive

    89
    • To activate:

      89
    • To deactivate:

      89
  • Taking a call on the executive’s telephone

    89
  • Taking calls for other executive/ secretaryteams

    90
  • Using second telephone for executive

    90
    • Parking a call at the first telephone:

      90
    • Retrieving a call at the second telephone:

      90
  • Activating/deactivating call waiting for executive

    91
  • Using the call signal function

    92
  • Designating a deputy for the secretary

    92
    • To activate deputy:

      92
    • To deactivate deputy:

      92
  • Calling a station directly

    93
    • The lamp statuses of direct station selection (DSS) keys

      93
    • Calling a direct station selection (DSS) user

      93
      • The lamp is not lit – the user is not making a call:

        93
      • The lamp is lit – the user is making a call:

        93
    • Taking a call for a direct station selection (DSS) user

      93
  • Temporarity removing station from hunt group/ addingstationtohuntgroup

    94
• Checking the telephone

  95
  • Checking its functionality

    95
  • Checking the assignment of functions to keys

    96
  • Dealing with error messages on the display

    100
    • Possible cause:

      100
    • Possible response:

      100
    • Possible cause:

      100
    • Possible response:

      100
    • Possible cause:

      100
    • Possible response:

      100
    • Possible cause:

      100
    • Possible response:

      100
    • Possible cause:

      101
    • Possible response:

      101
    • Possible cause:

      101
    • Possible response:

      101
    • Possible cause:

      101
    • Possible response:

      101
  • Who to contact if a problem occurs

    101
• Labeling, documentation and accessories

  97
  • Labeling Key Fields (not used in US)

    97
  • Attaching a Station Number Label (not valid for US)

    98
  • Documentation

    98
• Advice for users

  99
  • Care of the telephone

    99
  • Troubleshooting

    99
    • There is no response after a key has been pressed:

      99
    • No ringing tone when an incoming call is received:

      99
    • You cannot dial a number:

      99
    • The time shown on the display is not correct:

      99
    • All other faults:

      99
• Index

  102
• Important functions at a glance

  105
• Maximum Service Menu functions available

  107