Phonetics 5000 Manual De Usuario
141
Appendix F: Return for Repair
APPENDIX F
RETURN FOR REPAIR
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In the event that ISACC does not function properly and you cannot reprogram it, we suggest
that you do the following:
that you do the following:
1) Carefully write down your observations of ISACC's malfunctioning.
2) Call Phonetics' Technical Service at (610) 558-2700 if any instructions are not clear or if
you have any question.
you have any question.
If the unit must be sent to us for servicing, do the following:
1) Turn the unit off, unplug the AC power supply from the wall outlet, and disconnect all
input and output wiring.
input and output wiring.
2) Carefully pack the unit into its original container or a sturdy shipping box. Be certain to
use sufficient cushioning material to avoid damage in transit.
use sufficient cushioning material to avoid damage in transit.
3) To avoid processing delays, be sure to include the following:
a) Your name, address, and phone number
b) The unit Model and Serial Numbers
c) A letter explaining ISACC's problem
4) Address package to
SERVICE DEPARTMENT
PHONETICS, INC.
901 TRYENS ROAD
ASTON, PA 19014
5) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse
for damage or replacement.
for damage or replacement.