Phonetics 5000 Manuale Utente

Appendix F:  Return for Repair

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In the event that ISACC does not function properly and you cannot reprogram it, we suggest
that you do the following:

1)  Carefully write down your observations of ISACC's malfunctioning.

2)  Call Phonetics' Technical Service at (610) 558-2700 if any instructions are not clear or if
you have any question.

If the unit must be sent to us for servicing, do the following:

1)  Turn the unit off, unplug the AC power supply from the wall outlet, and disconnect all
input and output wiring.

2)  Carefully pack the unit into its original container or  a sturdy shipping box.  Be certain to
use sufficient cushioning material to avoid damage in transit.

3)  To avoid processing delays, be sure to include the following:

a)  Your name, address, and phone number

b)  The unit Model and Serial Numbers

c)  A letter explaining ISACC's problem

4)  Address package to

SERVICE DEPARTMENT

PHONETICS, INC.

901 TRYENS  ROAD

ASTON, PA 19014

5)  Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse
for damage or replacement.