Polycom 3725-70003-009F Manual De Usuario

Monitoring the ReadiVoice System

Proprietary & Confidential 

79

  

— How long the operator spent on the request (talking with the 

subscriber or conference). 

— Subscriber ID for the conference in question. Click the ID to retrieve a 

conference report for that subscriber. 

— Conference ID of the conference. Click the ID to retrieve a detailed 

report for that conference. 

Viewing Operator Request Statistics 

1

In the Operator Statistics page navigation bar, click View Statistics.
The Statistics page appears. It looks similar to the Requests page 
(

) and has the same three options in the navigation bar (For All 

Operators, For Specific Operator, and For Specific Subscriber). 

2

In the navigation bar, click the link that corresponds with the statistics 
you want to generate. 
The Statistics Search page displays search fields that vary slightly 
depending on the choice you made. 

 shows the search fields 

that appear when you choose For All Operators. 

3

If you chose For Specific Operator or For Specific Subscriber, select the 

operator from the list or enter the subscriber’s ID (if you don’t know the 
subscriber’s ID, click the Search link to its right to search for the 

subscriber).