Samsung SCX-5115 Manual De Usuario

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T
ROUBLESHOOTING
8.18
Fax Problem Solution Chart
(Available in SCX-5315F only)
Condition
Suggested solutions
The machine is not 
working, there is no 
display and the buttons 
are not working.
Unplug the power cord and plug it in again. 
Check that your socket is Live.
No dial tone
Check that the phone line is connected properly.
Check that the phone socket on the wall is working by 
plugging in another phone.
The numbers stored in 
the memory do not dial 
correctly.
Make sure that the numbers are stored in the memory 
correctly. Print a Phone Book list referring to the 
Facsimile User’s Guide.
The document does not 
feed into the machine.
Make sure that the document is not wrinkled and you 
are putting it in correctly. Check that the document is 
the right size, not too thick or thin. 
Make sure that the ADF top cover is firmly closed.
Faxes are not received 
automatically.
The FAX mode should be selected. 
Make sure that there is paper in the Tray.
Check if the display shows “MEMORY FULL.”
Faxes are not received 
manually.
Check that you hung up the handset of the external 
telephone before you started faxing.
Your machine will not 
send anything.
Make sure that the document is loaded face down/up 
depending on whether you are using the Document 
scanner glass or ADF unit. 
“TX” should show up on the display. 
Check the other fax machine you are sending to, to see 
if it can receive your fax.
You cannot poll another 
machine.
The fax machine you are polling may be using a poll 
code. Contact the remote operator.