Samsung SCX-5115 Manual De Usuario

T

ROUBLESHOOTING

8.19

The incoming fax has 
blank spaces or you 
received a poor-quality 
copy.

The fax machine sending you the fax may be faulty. 

The fax machine sending you a fax may have a dirty 
document glass. Clean the document glass, referring to 
page 7.2. 

A noisy phone line can cause line errors. 

Check your machine by making a copy. 

The toner cartridge may be empty. Replace the toner 
cartridge, referring to page 7.3. 

Some of the words are 
stretched on the 
incoming fax.

The fax machine sending you the fax had a temporary 
document jam. 

There are lines on the 
copies or documents you 
send.

Check your scan glass for marks, and clean it. See 
page 7.2.

The machine dials a 
number, but fails to 
make a connection with 
another fax machine.

The other fax machine may be turned off, out of paper, 
or cannot answer incoming calls. Speak with the other 
machine operator and ask her or him to sort out the 
problem.

Documents are not 
stored in the memory 

There may not be enough memory to store the 
document. If the display shows a “MEMORY FULL” 
message, delete any documents you no longer need 
from the memory, then restore the document.

Blank areas appear at 
the bottom of each page 
or on other pages, with 
only a small strip of text 
printed at the top.

You may have chosen the wrong paper settings in the 
user option setting. Refer to the Facsimile User’s Guide 
to choose the proper paper size.