Samsung SCX-4828FN Manual De Usuario

Troubleshooting

The following chart lists some conditions that may occur and the 

recommended solutions. Follow the suggested solutions until the problem is 

corrected. If the problem persists, call for service.

T

A toner cartridge has 

reached its estimated 

cartridge life. The 

printer stops printing.

Estimated 

cartridge life 

means the 

expected or 

estimated toner 

cartridge life, which 

indicates the average 

capacity of print-outs 

and is designed 

pursuant to ISO/IEC 

19752. (See 

Specification on page 

83.) The number of 

pages may be 

affected by operating 

environment, printing 

interval, media type, 

and media size. Some 

amount of toner may 

remain in the cartridge 

even when "Toner 

Exhausted" appears 

and the printer stops 

printing.

Replace the toner 

cartridge. (See page 61.)

T

Small amount of toner 

is left in the cartridge. 

The estimated 

cartridge life of toner 

is close.

Prepare a new cartridge 

for replacement. You may 

temporarily increase the 

printing quality by 

redistributing the toner. 

(See page 60.) 

This message 

appears when there is 

a change in the 

system setting or 

when you back up a 

data.

Do not turn the power off 

when this message is 

showing. Changes may 

not be saved and datas 

can be lost.

Clear the paper jam. See page 64.

•

Ensure there is not too much paper in the tray. 

The tray can hold up to 250 sheets of paper, 

depending on the thickness of your paper.

•

Make sure that you are using the correct type 

of paper. See page 36.

•

Remove paper from the tray and flex or fan the 

paper.

•

Humid conditions may cause some paper to 

stick together.

•

Different types of paper may be stacked in the 

tray. Load paper of only one type, size, and 

weight.

•

If multiple sheets have caused a paper jam, 

clear the paper jam. See page 64.

•

Remove any obstructions from inside the 

machine.

•

Paper has not been loaded correctly. Remove 

paper from the tray and reload it correctly.

•

There is too much paper in the tray. Remove 

excess paper from the tray.

•

The paper is too thick. Use only paper that 

meets the specifications required by the 

machine. See page 31.

•

If an original does not feed into the machine, 

the ADF rubber pad may require to be 

replaced. See page 62.

•

There is too much paper in the tray. Remove 

excess paper from the tray. If you are printing 

on special materials, use the manual tray.

•

An incorrect type of paper is being used. Use 

only paper that meets the specifications 

required by the machine. See page 31.

•

There may be debris inside the machine. Open 

the front cover and remove the debris.

•

If an original does not feed into the machine, 

the ADF rubber pad may require to be 

replaced. See page 62.

Ensure the paper guides are against both sides of 

the envelopes.