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Samsung SCX-4828FN Manual De Usuario

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Troubleshooting
Common PostScript problems (SCX-4x28 Series 
only)
The following situations are PS language specific and may occur when 
several printer languages are being used.
Common Windows problems
Blank areas appear 
at the bottom of each 
page or on other 
pages, with a small 
strip of text at the 
top.
You may have chosen the wrong paper settings 
in the user option setting. For details about 
paper settings, see page 31.
To receive a printed or screen-displayed message when PostScript 
errors occur, open the Print Options window and click the desired 
selection next to the PostScript errors section
PROBLEM
POSSIBLE 
CAUSE
SOLUTION
PostScript file 
cannot be 
printed.
The PostScript 
driver may not be 
installed correctly.
•
Install the PostScript driver, 
referring to Software 
section
.
•
Print a configuration page 
and verify that the PS 
version is available for 
printing.
•
If the problem persists, 
contact a service 
representative.
“Limit Check 
Error” message 
appears.
The print job was 
too complex.
You might need to reduce the 
complexity of the page or 
install more memory.
A PostScript 
error page prints.
The print job may 
not be PostScript.
Make sure that the print job is a 
PostScript job. Check to see 
whether the software 
application expected a setup or 
PostScript header file to be 
sent to the machine.
The optional tray 
is not selected in 
the driver.
The printer driver 
has not been 
configured to 
recognize the 
optional tray.
Open the PostScript driver 
properties, select the Device 
Settings
 tab, and set the Tray 
option of the Installable 
Options
 section to Installed.
CONDITION
SUGGESTED SOLUTIONS
CONDITION
SUGGESTED SOLUTIONS
“File in Use” 
message appears 
during installation.
Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“General Protection 
Fault”, “Exception 
OE”, “Spool32”, or 
“Illegal Operation” 
messages appear.
Close all other applications, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout error 
occurred.” messages 
appear.
These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in ready mode 
or after printing has been completed, check the 
connection and/or whether an error has 
occurred.
Refer to the Microsoft Windows documentation that came with your 
computer for further information on Windows error messages.