Samsung SF-560 Manual De Usuario

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ROUBLESHOOTING
6.8
Solving Problems
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem 
is corrected. If the problem persists, please call for service.
Paper Feeding Problems
Condition
Suggested solutions
Paper is jammed during 
printing.
Clear the paper jam. See page 6.3.
Paper sticks together.
Ensure that there is not too much paper in the paper tray. The 
paper tray can hold up to 250 sheets of paper, depending on the 
thickness of your paper.
Make sure that you are using the correct type of paper. See 
“Paper Specifications” on page A.5.
Remove paper from the paper tray and flex or fan the paper.
Humid conditions may cause some paper to stick together.
Multiple sheets of paper 
do not feed.
Different types of paper may be stacked in the paper tray. Load 
the paper of only one type, size and weight.
If multiple sheets have caused a paper jam, clear the paper jam. 
See page 6.3.
Paper does not feed into 
the machine.
Remove any obstructions inside the machine.
Paper has not been loaded correctly. Remove paper from the tray 
and reload it correctly.
There is too much paper in the paper tray. Remove excess paper 
from the tray.
The paper is too thick. Use only paper that meets the 
specifications required by the machine. See “Paper 
Specifications” on page A.5
The paper keeps jamming.
• There is too much paper in the paper tray. Remove excess paper 
from the tray.
• An incorrect type of paper is being used. Use only paper that meets 
the specifications required by the machine. See “Paper 
Specifications” on page A.5.
 If you are printing on special 
materials, use the manual feeder.
• There may be debris inside the machine. Open the front cover and 
remove the debris.
Transparencies stick 
together in the paper exit.
Use only the transparencies specifically designed for a laser 
printer. Remove each transparency as it exits from the machine.
Envelopes skew or fail to 
feed correctly.
Ensure that the paper guides are against both sides of the 
envelopes.