Samsung 5935NX Manual De Usuario

Troubleshooting_ 102

1. Remove any remaining pages from the document feeder.
2. Seize the misfeed paper, and remove the paper from the document 

output tray by carefully pulling it to the right using both hands.

If you see no paper in this area, go to the next step

3. Open the document feeder cover.

4. Gently remove the jammed paper from the document feeder.

If you see no paper in this area, go to the next step

5. Open the document feeder inner cover. Gently remove the jammed 

paper.

If you see no paper in this area, go to step 7.

6. Close the document feeder inner cover and the document feeder cover. 

Reload the pages you removed, if any, in the document feeder.

7. Open the scanner lid.
8. Grasp the misfeed paper and, using both hands, remove the paper from 

the feed area by carefully pulling it to the right.

9. Close the scanner lid. Load the removed pages back into the document 

feeder.

By selecting the correct media types, most paper jams can be avoided. 

When a paper jam occurs, refer to the next guidelines. 

•

Ensure that the adjustable guides are positioned correctly. (See 

"Loading paper in the tray" on page 38.)
Do not overload the tray. Ensure that the paper level is below the paper 

capacity mark on the inside of the tray.

•

Do not remove paper from the tray while your machine is printing.

•

Flex, fan, and straighten paper before loading. 

•

Do not use creased, damp, or highly curled paper.

•

Do not mix paper types in a tray.

•

Use only recommended print media. (See "Setting the paper size and 

type" on page 42.)