Samsung 5935NX Manual De Usuario

Troubleshooting_ 103

•

Ensure that the recommended side of the print media is facing down in 

the tray, or facing up in the multi-purpose tray.

•

If paper jams occur frequently when you print on A5/B5-sized paper: 

Load the paper into the tray with the long edge facing the front of the 

tray. 

If load the paper this way, printing both sides of the paper (Duplex) is not 

supported.
In the Printing Preferences window, set the page orientation to be 

rotated 90 degrees. (See "Paper tab" on page 48.)

When a paper jam occurs, a warning message appears on the display 

screen. 

To avoid tearing the paper, pull the jammed paper out slowly and 

gently. Follow the instructions in the following sections to clear the 

jam. 

1. Open and close the front cover. The jammed paper is automatically 

ejected from the machine.
If the paper does not exit, go to the next step.

2. Pull out tray 1 .

3. Remove the jammed paper by gently pulling it straight out.

If the paper does not move when you pull, or if you do not see the paper 

in this area, check the fuser area around the toner cartridge. (See 

4. Insert tray 1 back into the machine until it snaps into place. Printing 

automatically resumes.

1. Pull out optional tray 2.
2. Remove the jammed paper from the machine.

If the paper does not move when you pull or if you do not see the paper 

in this area, stop and go to the next step.

3. Pull tray 1 half-way out.