Samsung 5935NX Manual De Usuario

Troubleshooting_ 110

The document size 

is so big that the 

hard disk space of 

the computer is 

insufficient to 

access the print job.

Get more hard disk space 

and print the document 

again.

The paper option 

that was selected in 

the Printing 

Preferences may 

be incorrect.

For many software 

applications, the paper 

source selection is found 

under the Paper tab within 

the Printing Preferences. 

Select the correct paper 

source. See the printer 

driver help screen. (See 

Preferences" on page 47.)

The job may be 

very complex.

Reduce the complexity of 

the page or try adjusting the 

print quality settings.

The page 

orientation setting 

may be incorrect.

Change the page orientation 

in your application. See the 

printer driver help screen.

The paper size and 

the paper size 

settings do not 

match.

Ensure that the paper size in 

the printer driver settings 

matches the paper in the 

tray.
Or, ensure that the paper 

size in the printer driver 

settings matches the paper 

selection in the software 

application settings you use.

The machine cable 

is loose or 

defective.

Disconnect the machine 

cable and reconnect. Try a 

print job that you have 

already printed successfully. 

If possible, attach the cable 

and the machine to another 

computer that you know 

works and try a print job. 

Finally, try a new machine 

cable.

The wrong printer 

driver was selected.

Check the application’s 

printer selection menu to 

ensure that your machine is 

selected.

The software 

application is 

malfunctioning.

Try printing a job from 

another application.

The operating 

system is 

malfunctioning.

Exit Windows and reboot the 

computer. Turn the machine 

off and back on again.

If you are in a DOS 

environment, the 

font setting for your 

machine may be 

set incorrectly.

Change the language 

setting. (See "Changing the 

The toner cartridge 

is defective or out of 

toner.

Redistribute the toner, if 

necessary. 
If necessary, replace the 

toner cartridge.

The file may have 

blank pages.

Check the file to ensure that 

it does not contain blank 

pages.

Some parts, such 

as the controller or 

the board, may be 

defective.

Contact a service 

representative.

Incompatibility 

between the PDF 

file and the Acrobat 

products.

Printing the PDF file as an 

image may enable the file to 

print. Turn on Print As 

Image from the Acrobat 

printing options. 

It will take longer to 

print when you print a 

PDF file as an image.