Samsung CLX-6200 Manual De Usuario

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Troubleshooting_ 79
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, call for service.
Paper feeding 
Send Error
(Wrong Config)
There is a problem on 
the network interface 
card.
Configure your network 
interface card correctly.
Toner Empty
T
The color toner 
cartridge has run out. 
The machine stops 
printing.
Press OK to toggle 
the message to Stop
Continue or Black 
Only.
Stop X 
If the black 
toner cartridge 
is empty, 
Black Only 
message does 
not appear.
You can select the 
option among Stop
Continue or Black Only 
with the left/right arrow. 
If you select Stop by 
pressing OK on the 
control panel, the 
machine stops printing. 
If you select Continue
the machine keeps 
printing, but the quality 
cannot be guaranteed. 
If you select Black Only
the machine prints the 
data in black. In this 
case, the mono printing 
feature is preset in the 
printer properties.
When you copy, the 
Black Start button will 
be activated only with 
this condition.
If you do not select any, 
the machine will work as 
Stop is selected.
Replace the color toner 
cartridge with a new one. 
See page 64
Toner Exhausted
T
The lifespan of the 
color toner cartridge 
which the arrow 
indicates is reached.
This message appears 
when the toner is 
completely empty, and 
your machine stops 
printing. Replace the 
corresponding toner 
cartridge with a 
Samsung-genuine 
cartridge. See page 64.
Toner Low
T
The corresponding 
color toner cartridge is 
almost empty.
Take out the toner 
cartridge and thoroughly 
shake it. By doing this, 
you can temporarily 
reestablish printing 
operations.
Tray 2 
Paper jam 0
Paper has jammed In 
the paper feed area.
Clear the jam. See page 
Updating Data
Please Wait...
This message 
appears when there is 
a change in the 
system setting or 
when you back up a 
data.
Do not turn the power off 
when this message is 
showing. Changes may 
not be saved and datas 
can be lost.
MESSAGE
MEANING
SUGGESTED 
SOLUTIONS
CONDITION
SUGGESTED SOLUTIONS
Paper is jammed 
during printing.
Clear the paper jam. See page 69.
Paper sticks 
together.
Ensure there is not too much paper in the tray. 
The tray can hold up to 250 sheets of paper, 
depending on the thickness of your paper.
Make sure that you are using the correct type 
of paper. See page 37.
Remove paper from the tray and flex or fan the 
paper.
Humid conditions may cause some paper to 
stick together.
Multiple sheets of 
paper do not feed.
Different types of paper may be stacked in the 
tray. Load paper of only one type, size, and 
weight.
If multiple sheets have caused a paper jam, 
clear the paper jam. See page 69.
Paper does not feed 
into the machine.
Remove any obstructions from inside the 
machine.
Paper has not been loaded correctly. Remove 
paper from the tray and reload it correctly.
There is too much paper in the tray. Remove 
excess paper from the tray.
The paper is too thick. Use only paper that 
meets the specifications required by the 
machine. See page 33.
If an original does not feed into the machine, 
the DADF (or ADF) rubber pad may require to 
be replaced. See page 67.
The paper keeps 
jamming.
There is too much paper in the tray. Remove 
excess paper from the tray. If you are printing 
on special materials, use the multi-purpose tray.
An incorrect type of paper is being used. Use 
only paper that meets the specifications 
required by the machine. See page 33.
There may be debris inside the machine. Open 
the front cover and remove the debris.
If an original does not feed into the machine, 
the DADF (or ADF) rubber pad may require to 
be replaced. See page 67.
Envelopes skew or 
fail to feed correctly.
Ensure the paper guides are against both sides of 
the envelopes.