Samsung CLX-6200 Manual De Usuario

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Troubleshooting_ 81
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, 
you may notice a reduction in print quality. See the table below to clear the 
problem.
The printer does 
not print PDF file 
correctly. Some 
parts of 
graphics, text, or 
illustrations are 
missing.
Incompatibility 
between the PDF 
file and the Acrobat 
products.
Printing the PDF file as an 
image may solve this 
problem. Turn on Print As 
Image from the Acrobat 
printing options.
It will take longer to 
print when you print a 
PDF file as an image.
Your machine 
has an odd smell 
during initial 
use.
The oil used to 
protect the fuser is 
evaporating.
After printing about 100 color 
pages, there will be no more 
smell. It is a temporary issue.
The print quality 
of photos is not 
good. Images 
are not clear.
The resolution of the 
photo is very low. 
Reduce the photo size. If you 
increase the photo size in the 
software application, the 
resolution will be reduced. 
The machine 
prints, but the 
text is wrong, 
garbled, or 
incomplete.
If you are under the 
DOS environment, 
the font setting for 
your machine may 
be set incorrectly.
Suggested solutions: Change 
the font setting. See 
Before printing, 
the machine 
emits vapor near 
the output tray.
Using damp paper 
can cause vapor 
during printing.
This is not a problem. Just 
keep printing.
CONDITION
SUGGESTED SOLUTIONS
Light or faded print
If a vertical white streak or faded area appears 
on the page:
The toner supply is low. You may be able 
to temporarily extend the toner cartridge 
life. See page 64. If this does not improve 
the print quality, install a new toner 
cartridge.
The paper may not meet paper 
specifications; for example, the paper is too 
moist or too rough. See page 33.
If the entire page is light, the print 
resolution setting is too low. Adjust the print 
resolution. See the help screen of the 
printer driver.
A combination of faded or smeared defects 
may indicate that the toner cartridge needs 
cleaning.
The surface of the LSU part inside the 
machine may be dirty. Clean the LSU, 
contact a service representative.
CONDITION
POSSIBLE 
CAUSE
SUGGESTED SOLUTIONS
Toner specks
The paper may not meet specifications; for 
example, the paper is too moist or too 
rough. See page 33.
The paper path may need cleaning. See 
Dropouts
If faded areas, generally rounded, occur 
randomly on the page:
A single sheet of paper may be defective. 
Try reprinting the job.
The moisture content of the paper is 
uneven or the paper has moist spots on its 
surface. Try a different brand of paper. See 
The paper lot is bad. The manufacturing 
processes can cause some areas to reject 
toner. Try a different kind or brand of 
paper.
Change the printer option and try again. Go 
to printer properties, click Paper tab, and 
set type to Thick Paper. Refer to the 
Software section for details.
If these steps do not correct the problem, 
contact a service representative.
White Spots 
White spots appear on the page:
The paper is too rough and a lot of dirt from 
the paper falls to the inner devices within 
the machine, which means the transfer belt 
may be dirty. Clean the inside of your 
machine. Contact a service representative.
The paper path may need cleaning. 
Contact a service representative.
Vertical lines
If black vertical streaks appear on the page:
The drum inside the toner cartridge has 
probably been scratched. Remove the 
toner cartridge and install a new one. See 
If white vertical streaks appear on the page:
The surface of the LSU part inside the 
machine may be dirty. Clean the LSU, 
contact a service representative.
CONDITION
SUGGESTED SOLUTIONS
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
Aa
Bb
Cc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc