Cisco Systems H.323/SIP Manual De Usuario

Check that the Ethernet switch port or any other network devices to which the MA-16 blade connects 
directly is set to fixed 100 Base-TX Full Duplex.

Make sure that the IP ports on the server are configured and active by using the blade and portstat 
commands.

Check the port status by performing the following steps: 

Log in to the CLI. 

At the tech$ prompt, enter the tvportstat -all command and monitor the output. 

Make a test call. 

Verify that the incoming call is seen by the server.

Trace a test call by performing the following steps: 

At the tech$ prompt, enter the cptrace -T 5 command and monitor the output. 

Make another test call. 

Verify that the incoming call is seen by the server.

Check for warnings and alarms, especially those that occur in “cpiphandler.cc” by performing the 
following steps:

At the tech$ prompt, enter the viewexlog -s info -l | more command. 

Scroll through the log by entering f.

At the tech$ prompt, enter gwstatus to verify that both the Cisco Unified MeetingPlace Gateway SIM 
and IP-gateway server have a status of OK.

To verify that both the Gateway SIM and IP-gateway server have a status of OK, enter gwstatus at the 
tech$ prompt.

Verify that the Release 5.2.1 configuration has the appropriate call control enabled—either H.323 or SIP.

Open the Cisco Unified MeetingPlace Gateway SIM eventlog. 

Make a test call.

From the Cisco Unified MeetingPlace Gateway SIM eventlog, verify that the test call is received by the 
IP-gateway server and that the call-processing server is returning a response code of 0, as shown the 
following example:

MP Resp. Msg=3 CPerr=0 SeqNum=0x16