Cisco Systems H.323/SIP Manual De Usuario

Verify that soft phones are not running on the gateway.

If Cisco Unified MeetingPlace Web Conferencing is on the same server as Release 5.2.1, make sure that 
they are each assigned different IP addresses.

Verify that an H.323 gateway has been created for the IP-gateway server and that a route pattern has 
been assigned to it.

Verify that the Cisco Unified CallManager server can ping the IP-gateway server and vice versa.

Check that the Ethernet switch port or any other network devices to which the MA-16 connects directly 
is set to fixed 100Base-TX Full Duplex.

Verify that the subnet mask address is correct by entering the blade command. If it is not correct, 
Cisco Unified MeetingPlace Audio Server system will not be able to send voice packets to the phone. 
Restart the Cisco Unified MeetingPlace Audio Server system for any changes to take effect.

At the tech$ prompt, enter tvportstat -all.

While monitoring the output, make a test call to verify that the IP call is seen by the Cisco Unified 
MeetingPlace Audio Server system.

At the tech$ prompt, enter cptrace -T 5.

While monitoring the output of the trace command, make a test call to verify that the IP call is seen by 
the Cisco Unified MeetingPlace Audio Server system.

At the tech$ prompt, enter tvportstat number, where number is the port number that you used in 

.

Look for the 

 message to verify that the phone is transmitting voice data 

to the Cisco Unified MeetingPlace Audio Server system.

If the message is present, there is a one-way connection.