Cisco Systems H.323/SIP Manual De Usuario
4-9
Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
OL-6571-02
Chapter 4 Troubleshooting Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1
Troubleshooting Audio Problems
Echo
Possible Cause—The caller is using a low-quality headset with Cisco IP phone.
Corrective Action—Reduce the speaker volume to a volume that is comfortable but not loud enough to
cause feedback from the microphone back to the other end of the call.
cause feedback from the microphone back to the other end of the call.
Corrective Action—Use a headset that is approved by Cisco Systems.
Possible Cause—Cisco IP phone audio settings need adjustment.
Corrective Action—Lower the volume. Voice quality degrades if the volume on a Cisco IP phone is set
to maximum.
to maximum.