Bay Technical Associates none Manual De Usuario

 

Installing and Operating BayStack ARN Routers

xxviii

 

114200 Rev. A

This CD-ROM -- sent quarterly to all contracted customers -- is a complete Bay 
Networks Service troubleshooting knowledge database with an intelligent text 
search engine.

The Support Source CD contains extracts from our problem-tracking database; 
information from the Bay Networks Forum on CompuServe; comprehensive 
technical documentation, such as Customer Support Bulletins, Release Notes, 
software patches and fixes; and complete information on all Bay Networks 
Service programs. 

You can run a single version on Macintosh Windows 3.1, Windows 95, 
Windows NT, DOS, or UNIX computing platforms. A Web links feature enables 
you to go directly from the CD to various Bay Networks Web pages.

For assistance with noncritical network support issues, Bay Networks Information 
Services maintain an active forum on CompuServe, a global bulletin-board 
system. This forum provides file services, technology conferences, and a message 
section to get assistance from other users.

The message section is monitored by Bay Networks engineers, who provide 
assistance wherever possible. Customers and resellers holding Bay Networks 
service contracts also have access to special libraries for advanced levels of 
support documentation and software. To take advantage of CompuServe’s recently 
enhanced menu options, the Bay Networks Forum has been re-engineered to allow 
links to our Web sites and FTP sites.

We recommend the use of CompuServe Information Manager software to access 
these Bay Networks Information Services resources. To open an account and 
receive a local dial-up number in the United States, call CompuServe at 
1-800-524-3388. Outside of the United States, call 1-614-529-1349, or your 
nearest CompuServe office. Ask for Representative No. 591. When you’re on line 
with your CompuServe account, you can reach us with the command 

.