Fujitsu 2.1 Manual De Usuario

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ETERNUS VSS Hardware Provider 2.1 User’s Guide
Copyright 2012 FUJITSU LIMITED
P3AM-4582-03ENZ0
130
Chapter 10  
Troubleshooting
10.1
How to Deal with Errors/Warnings
This section explains how to deal with errors/warnings.
Contents of error/warning
Corrective action
Error notification from VSS
Check the contents of error and event log from a requester, and 
deal with the error.
If the error is not solved by taking the above action, there is a 
possibility that backup is interrupted by the error. In this case, it is 
necessary for backup to be forcibly stopped.
Execute the batch stop command with the -e option (forcibly stop 
a copy session suspended by an error).
For details, refer to 
VSS warning message
log name: application
event ID: 12333
For Windows Server 2008, ignore the VSS warning message since it 
does not affect performance. 
For details, refer to the Microsoft Knowledge Base:
Article ID: 951793
  URL: http://support.microsoft.com/kb/951793/
Error message
log name: application
event ID: 33
When VSSHP is installed in Windows Server 2008 x64, ignore the 
message that fails to create an activation context for "stxvsnaper-
rinfo.exe" since it does not affect normal operation. 
The shadow copy destination 
disk cannot be checked from the 
server.
Execute the "Shadow Copy Destination Recovery Command".
For details, refer to 
.
Insufficient memory
Check the memory status and restart the system.