Samsung SCX-6122FN Manual De Usuario

14.18   

<Troubleshooting>

Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP User’s 
Guide that came with your PC for further information on 
Windows error messages.

“File in Use” 
message appears 
during installation.

Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.

“Error Writing to 
LPTx” message 
appears.

• Ensure that the cables are connected 

correctly, the machine is on.

• If bi-directional communication is not turned 

on in the driver, it will also cause this 
message.

“General 
Protection Fault”, 
“Exception OE”, 
“Spool32”, or 
“Illegal Operation” 
messages appear.

Close all other applications, reboot Windows 
and try printing again.

“Fail To Print”, “A 
printer timeout 
error occurred.” 
messages appear.

These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in standby 
mode or after printing has been completed, 
check the connection and/or whether an error 
has occurred.

The following situations are PS language specific and may occur when 
several printer languages are being used.

To receive a printed or screen-displayed message when 
PostScript errors occur, open the Print Options window and click 
the desired selection next to the PostScript errors section.

PostScript file 
cannot be 
printed.

The PostScript 
driver may not be 
installed correctly.

• Install the PostScript 

driver, referring to the 
Software Section.

• Print a configuration page 

and verify that the PS 
version is available for 
printing.

• If the problem persists, 

contact a service 
representative.

“Limit Check 
Error” message 
appears.

The print job was 
too complex.

You might need to reduce 
the complexity of the page or 
install more memory.

A PostScript 
error page 
prints.

The print job may 
not be PostScript.

Make sure that the print job 
is a PostScript job. Check to 
see whether the software 
application expected a setup 
or PostScript header file to 
be sent to the machine.

The optional 
tray 2 is not 
selected in the 
driver.

The printer driver 
has not been 
configured to 
recognize the 
optional tray 2.

Open the PostScript driver 
properties, select the Device 
Settings tab, and set the 
Tray2 option of the 
Installable Options section 
to Installed.

When print a 
document in 
Macintosh with 
Acrobat 
Reader 6.0 or 
higher, colors 
print 
incorrectly.

The resolution 
setting in the 
printer driver may 
not be matched 
with that in 
Acrobat Reader.

Make sure that the resolution 
setting in your printer driver 
matches that in Acrobat 
Reader.