Samsung SCX-6122FN Manual De Usuario

14.19   

<Troubleshooting>

The machine does not 
print

• Check if the printer driver is installed in 

your system. Open Unified Driver 
configurator and switch to the Printers 
tab in Printers configuration window to 
look at the list of available printers. Make 
sure that your machine is displayed on 
the list. If not, please, invoke Add new 
printer wizard to set up your device.

• Check if the printer is started. Open 

Printers configuration and select your 
machine on the printers list. Look at the 
description in the Selected printer pane. 
If its status contains “(stopped)” string, 
please, press the OK button. After that 
normal operation of the printer should be 
restored. The “stopped” status might be 
activated when some problems in 
printing occurred. For instance, this 
could be an attempt to print document 
when port is claimed by a scanning 
application.

• Check if the port is not busy. Since 

functional components of MFP (printer 
and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port 
is possible. To avoid possible conflicts, 
only one of them at a time is allowed to 
gain control over the device. The other 
“consumer” will encounter “device busy” 
response. You should open ports 
configuration and select the port 
assigned to your printer. In the Selected 
port pane you can see if the port is 
occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or should 
press Release port button, if you are 
sure that the present owner is not 
functioning properly.

• Check if your application has special 

print option such as “-oraw”. If “-oraw” is 
specified in the command line parameter 
then remove it to print properly. For 
Gimp front-end, select “print” -> “Setup 
printer” and edit command line 
parameter in the command item.

The machine does not 
appear on the 
scanners list

• Check if your machine is attached to 

your computer. Make sure that it is 
connected properly via the USB port and 
is turned on.

• Check if the scanner driver for your 

machine is installed in your system. 
Open Unified Driver configurator, switch 
to Scanners configuration, then press 
Drivers. Make sure that driver with a 
name corresponding to your machine's 
name is listed in the window. Check if 
the port is not busy. Since functional 
components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous 
access of different “consumer” 
application to the same port is possible. 
To avoid possible conflicts, only one of 
them at a time is allowed to gain control 
over the device. The other “consumer” 
will encounter “device busy” response. 
This can usually happen while starting 
scan procedure, and appropriate 
message box appears.

• To identify the source of the problem, 

you should open ports configuration and 
select the port assigned to your scanner. 
port's symbol /dev/mfp0 corresponds to 
LP:0 designation displayed in the 
scanners’ options, /dev/mfp1 relates to 
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth 
sequentially. In the Selected port pane 
you can see if the port is occupied by 
some other application. If this is the 
case, you should wait for completion of 
the current job or should press Release 
port button, if you are sure that the 
present port's owner is not functioning 
properly.