Samsung SCX-6x22 Manual De Usuario

14.11   

<Troubleshooting>

The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the 
problem is corrected. If the problem persists, please call for service.

Paper is jammed 
during printing.

Clear the paper jam. See page 14.2.

Paper sticks 
together.

• Ensure that there is not too much paper in the 

tray. The tray can hold up to 550 sheets of 
paper, depending on the thickness of your 
paper.

• Make sure that you are using the correct type 

of paper. See page 5.3.

• Remove paper from the tray and flex or fan 

the paper.

• Humid conditions may cause some paper to 

stick together.

Multiple sheets of 
paper do not 
feed.

• Different types of paper may be stacked in the 

tray. Load paper of only one type, size, and 
weight.

• If multiple sheets have caused a paper jam, 

clear the paper jam. See page 14.2.

Paper does not 
feed into the 
machine.

• Remove any obstructions from inside the 

machine.

• Paper has not been loaded correctly. Remove 

paper from the tray and reload it correctly.

• There is too much paper in the tray. Remove 

excess paper from the tray.

• The paper is too thick. Use only paper that 

meets the specifications required by the 
machine. See page 5.3.

• If an original does not feed into the machine, 

the ADF rubber pad may require to be 
replaced. Contact a service representative.

The paper keeps 
jamming.

• There is too much paper in the tray. Remove 

excess paper from the tray. If you are printing 
on special materials, use the multi-purpose 
tray.

• An incorrect type of paper is being used. Use 

only paper that meets the specifications 
required by the machine. See page 5.3.

• Remove any obstructions from inside the 

machine.

• If an original does not feed into the machine, 

the ADF rubber pad may require to be 
replaced. Contact a service representative.

Transparencies 
stick together in 
the paper exit.

Use only transparencies specifically designed 
for laser printers. Remove each transparency as 
it exits from the machine.

Envelopes skew 
or fail to feed 
correctly.

Ensure that the paper guides are against both 
sides of the envelopes.