Samsung SCX-6x22 Manual De Usuario

14.15   

<Troubleshooting>

• Ensure that the paper is loaded properly.
• Check the paper type and quality. See 

page 5.3.

• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray.

Check for leaking toner. Clean the inside of 
the machine. Contact a service 
representative.

• The drum cartridge may not be installed 

properly. Remove the cartridge and reinsert 
it.

• The drum cartridge may be defective and 

need replacing. Remove the drum cartridge 
and install a new one. See page 13.4.

• The machine may require repair. Contact a 

service representative.

• Clean the inside of the machine. Contact a 

service representative.

• Check the paper type and quality. See 

page 5.3.

• Remove the drum and toner cartridge and 

then, install a new one. See page 13.4.

• If the problem persists, the machine may 

require repair. Contact a service 
representative.

Character voids are white areas within parts of 
characters that should be solid black:
• If you are using transparencies, try another 

type of transparency. Because of the 
composition of transparencies, some 
character voids are normal. 

• You may be printing on the wrong surface of 

the paper. Remove the paper and turn it 
around. 

• The paper may not meet paper 

specifications. See page 5.3.

If horizontally aligned black streaks or smears 
appear:
• The drum and toner cartridge may be 

installed improperly. Remove the cartridge 
and reinsert it.

• The drum and toner cartridge may be 

defective. Remove the toner cartridge and 
install a new one. See page 13.4.

• If the problem persists, the machine may 

require repair. Contact a service 
representative.

If the printed paper is curled or paper does not 
feed into the machine:
• Turn over the stack of paper in the tray. Also 

try rotating the paper 180° in the tray. 

An unknown image 
repetitively appears 
on a next few 
sheets or loose 
toner, light print, or 
contamination 
occurs. 

You printer is probably being used at an 
altitude of 2,500 m(8,200 ft)or above. The high 
altitude may affect the print quality such as 
loose toner or light imaging. You can set this 
option through Printer Settings Utility or 
Printer Tab in printer driver’s properties. Refer 
to the Software Section for detail.

Copies are too light 
or too dark.

Use Darkness to darken or lighten the 
background of the copies.

Smears, lines, 
marks, or spots 
appears on copies.

• If defects are on the original, press 

Darkness to lighten the background of your 
copies.

• If no defects are on the original, clean the 

scan unit. See page 13.2.

Copy image is 
skewed.

• Ensure that the original is face down on the 

scanner glass or face up in the ADF.

• Check that the copy paper is loaded 

correctly.

Blank copies print 
out.

Ensure that the original is face down on the 
scanner glass or face up in the ADF.