Samsung CLP-550N Manual De Usuario

S

OLVING

 P

ROBLEMS

7.3

For problems with the operation of your printer, refer to the table 
for suggested solutions.

The printer does 
not print.

The printer is not 
receiving power.

Check the power cord connections. Check 
the power switch and the power source.

The printer is not 
selected as the default 
printer.

Select Samsung CLP-550 Series as your 
default printer.

Check the printer for 
the following:
• The printer cover is 

not closed.

• Paper is jammed.
• No paper is loaded.
• The toner cartridge is 

not installed.

Solve the problems.

The printer may be in 
manual feed mode and 
out of paper.

Check the display message, add paper to 
the Multi-purpose Tray and press the 

 button on the printer’s 

control panel.

The connection cable 
between the computer 
and the printer is not 
connected properly.

Disconnect the printer cable and reconnect 
it.

The connection cable 
between the computer 
and the printer is 
defective.

If possible, attach the cable to another 
computer that is working properly and print 
a document. You can also try using a 
different printer cable.

The port setting is 
incorrect.

Check the Windows printer setting to make 
sure that the print job is sent to the correct 
port, for example, LPT1. If the computer 
has more than one port, make sure that the 
printer is attached to the correct one.

The printer may be 
configured incorrectly. 

Check the printer properties to ensure that 
all of the print settings are correct. 

The printer driver may 
be incorrectly installed.

Reinstall the printer driver; refer to the 
Setup Guide. Try printing a demo page.

The printer is 
malfunctioning.

Check the display message on the control 
panel to determine if the printer is 
indicating a system error.