Samsung CLP-550N Manual De Usuario

S

OLVING

 P

ROBLEMS

7.5

The paper 
keeps jamming.

There is too much 
paper in the paper tray.

Remove excess paper from the tray.

If printing on special materials, use the 
Multi-purpose Tray.

Check that the paper size adjusters are set 
correctly.

An incorrect type of 
paper is being used.

Use only paper that meets the specifications 
required by the printer.

If printing on special materials, use the 
Multi-purpose Tray.

There may be debris 
inside the printer.

Open the top cover and remove the debris.

The printer 
prints, but the 
text is wrong, 
garbled, or 
incomplete.

The printer cable is 
loose or defective.

Disconnect the printer cable and reconnect. 
Try a print job that you have already printed 
successfully. If possible, attach the cable 
and printer to another computer and try a 
print job that you know works. Finally, try a 
new printer cable.

The wrong printer 
driver was selected.

Check the application’s printer selection 
menu to ensure that your printer is 
selected.

The software 
application is 
malfunctioning.

Try printing a job from another application.

The operating system is 
malfunctioning.

Exit Windows and reboot the computer. 
Turn the printer off and then back on again.

Pages print, but 
are blank.

The toner cartridge is 
defective or out of 
toner.

Redistribute the toner. If necessary, see 
page 6.5.

If necessary, replace the toner cartridge.

The file may have blank 
pages.

Check the file to ensure that it does not 
contain blank pages.

Some parts, such as 
the controller or the 
board, may be 
defective.

Contact a service representative.

The illustrations 
print incorrectly 
in Adobe 
Illustrator.

The setting in the 
software application is 
wrong.

Select Download as Bit Image in the 
Advanced Options window of the graphic 
properties. Print the document.