Samsung CLP-325W Manual De Usuario

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Troubleshooting_ 80
Printing problems
Condition
Possible cause
Suggested solutions
The machine 
does not print.
The machine is not 
receiving power.
Check the power cord 
connections.
The machine is not 
selected as the 
default machine.
Select your machine as your 
default machine in your Windows.
Check the machine for the following:
The front cover is not closed. Close the front cover.
Paper is jammed. Clear the paper jam (See "Clearing 
No paper is loaded. Load paper (See "Loading paper in 
The toner cartridge is not installed. Install the toner 
cartridge.
If a system error occurs, contact a service representative.
The connection 
cable between the 
computer and the 
machine is not 
connected properly.
Disconnect the machine cable and 
reconnect it.
The connection 
cable between the 
computer and the 
machine is defective.
If possible, attach the cable to 
another computer that is working 
properly and print a job. You can 
also try using a different machine 
cable.
The port setting is 
incorrect.
Check the Windows printer setting 
to make sure that the print job is 
sent to the correct port. If the 
computer has more than one port, 
make sure that the machine is 
attached to the correct one.
The machine may be 
configured 
incorrectly. 
Check the Printing Preferences 
to ensure that all of the print 
settings are correct (See "Opening 
The printer driver 
may be incorrectly 
installed.
Repair the machine software (See 
The machine is 
malfunctioning.
Check the LEDs on the control 
panel to see if the machine is 
indicating a system error. If the 
error cannot be cleared, contact 
a service representative.
Checking an error message is 
also possible from the Smart 
Panel on your computer (See 
The document size 
is so big that the 
hard disk space of 
the computer is 
insufficient to access 
the print job.
Allocate more hard disk space on 
your computer for spooling, and try 
printing.
The output tray is 
full.
It can hold up to 80 (80 g/m
2
sheets of plain paper. Once the 
paper is removed from the output 
tray, the machine resumes 
printing.
If the machine is 
used for a long time 
continuously, the 
printing speed could 
be slowed down, or 
the machine could 
pause to cool down. 
Wait for the machine to cool down. 
Printing automatically resumes 
after the machine is cooled down.
The machine 
selects print 
materials from 
the wrong paper 
source.
The paper option 
that was selected in 
the Printing 
Preferences
 may be 
incorrect.
For many software applications, 
the paper source selection is found 
under the Paper tab within the 
Printing Preferences
. Select the 
correct paper source. (See 
A print job is 
extremely slow.
The job may be very 
complex.
Reduce the complexity of the page 
or try adjusting the print quality 
settings.
Half the page is 
blank.
The page orientation 
setting may be 
incorrect.
Change the page orientation in 
your application. See the printer 
driver help screen.
The paper size and 
the paper size 
settings do not 
match.
Ensure that the paper size in the 
printer driver settings matches the 
paper in the tray.
Or, ensure that the paper size in 
the printer driver settings matches 
the paper selection in the software 
application settings you use.
Condition
Possible cause
Suggested solutions