Zebra Technologies 3ULQWHUV Manual De Usuario

Troubleshooting

Zebra XiIIIPlus Users Guide

131

A label format was sent to the printer but not recognized. The DATA light flashes but 
no printing occurs.

The printer fails to calibrate or detect the top of the label.

Self tests give information about the condition of the printer. The most commonly used 
are the Power-On and the CANCEL self test.

The Power-On Self Test (POST) is performed automatically each time the printer is 
turned on. During either test sequence, the front panel LEDs light up and the LCD 
monitors the progress of the POST. If the printer fails any of these tests, 

)$,/('

shows on the LCD. If this occurs, notify an authorized Zebra reseller.

The prefix and delimiter characters set 
in the printer do not match the ones in 
the label format.

Verify the prefix and delimiter characters. 
See 

for the 

requirements.

Incorrect data is being sent to the 
printer.

‡Ensure that ZPL is being used.
‡Check the communication settings on the 

computer. Ensure that they match the 
printer settings.

The printer was not calibrated for the 
label being used.

Perform the calibration procedure in

 

.

The printer is configured for 
continuous media.

Set the media type to non-continuous media.

The driver or software configuration is 
not set correctly.

Driver or software settings produce ZPL 
commands that can overwrite the printer 
configuration. Check the driver or software 
media-related setting.