Gateway GT5062b Manual De Usuario
www.uk.gateway.com
79
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Add-in cards
See
.
Audio
See
.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD
drive
drive
•
Make sure that the disc label is facing up, then try again.
•
Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.
become scratched and cannot be read by the CD or DVD
drive.
•
If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see
a DVD drive. To identify your drive type, see
•
Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
memory problems. Shut down and restart your
computer.
•
Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.
may not be able to play these CDs on your computer.
•
Clean the disc. For more information, see
.
•
Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.
•
Make sure that the drive is configured correctly by
following the instructions in the drive documentation.
following the instructions in the drive documentation.
•
Reinstall the device driver.
8512243.book Page 79 Monday, February 12, 2007 4:35 PM