DELL PP05XB Manual De Usuario

94

Troubleshooting

Problems Writing to a CD/DVD-RW Drive

C

LOSE

 

OTHER

 

PROGRAMS

—

The CD/DVD-RW drive must receive a steady stream of data when writing. 

If the stream is interrupted, an error occurs. Try closing all programs before you write to the 
CD/DVD-RW.

T

URN

 

OFF

  S

TANDBY

 

MODE

 

IN

  W

INDOWS

 

BEFORE

 

WRITING

 

TO

 

A

  C D / D V D - R W  

DISC

—

on page 45 or search for the keyword 

standby in the Windows Help and Support Center for information 

on power management modes. 

C

HANGE

 

THE

 

WRITE

 

SPEED

 

TO

 

A

 

SLOWER

 

RATE

—

See the help files for your CD or DVD creation software.

If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray

1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until 

the tray is partially ejected.

3 Gently pull out the tray until it stops.

If You Hear an Unfamiliar Scraping or Grinding Sound

•

Ensure that the sound is not caused by the program that is running.

•

Ensure that the disk or disc is inserted properly.

Hard Drive Problems

A

LLOW

 

THE

 

COMPUTER

 

TO

 

COOL

 

BEFORE

 

TURNING

 

IT

 

ON

—

A hot hard drive may prevent the operating 

system from starting. Try allowing the computer to return to room temperature before turning it on.

R

UN

  C

HECK

  D

ISK

—

1 Click the Start button and click My Computer. 
2 Right-click Local Disk C:.
3 Click Properties.
4 Click the Tools tab.
5 Under Error-checking, click Check Now.
6 Click Scan for and attempt recovery of bad sectors.
7 Click Start.

E-Mail, Modem, and Internet Problems 

 

CAUTION: 

Before you begin any of the procedures in this section, follow the safety instructions in the Product 

Information Guide.

 

NOTE: 

Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to 

a digital telephone network.