DELL PP05XB Manual De Usuario

96

Troubleshooting

Error Messages

 

CAUTION: 

Before you begin any of the procedures in this section, follow the safety instructions in the Product 

Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was 
running when the message appeared.

A

UXILIARY

 

DEVICE

 

FAILURE

—

The touch pad, track stick, or external mouse may be faulty. For an external 

mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If 
the problem persists, contact Dell. See "Contacting Dell" on page 155.

B

AD

 

COMMAND

 

OR

 

FILE

 

NAME

—

Ensure that you have spelled the command correctly, put spaces in the 

proper place, and used the correct pathname.

C

ACHE

 

DISABLED

 

DUE

 

TO

 

FAILURE

—

The primary cache internal to the microprocessor has failed. Contact 

Dell. See "Contacting Dell" on page 155.

C D  

DRIVE

 

CONTROLLER

 

FAILURE

—

The CD drive does not respond to commands from the computer. See 

D

ATA

 

ERROR

—

The hard drive cannot read the data. See "Dell Support Utility" on page 92.

D

ECREASING

 

AVAILABLE

 

MEMORY

—

One or more memory modules may be faulty or improperly seated. 

Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 121.

D

ISK

  C :  

FAILED

 

INITIALIZATION

—

The hard drive failed initialization. Run the hard drive tests in the Dell 

D

RIVE

 

NOT

 

READY

—

The operation requires a hard drive in the bay before it can continue. Install a hard 

drive in the hard drive bay. See "Hard Drive" on page 119.

E

RROR

 

READING

  E

XPRESS

C

ARD

—

The computer cannot identify the ExpressCard. Reinsert the card or try 

another ExpressCard. See "Using Cards" on page 71.

E

XTENDED

 

MEMORY

 

SIZE

 

HAS

 

CHANGED

—

The amount of memory recorded in NVRAM does not match 

the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See 
"Contacting Dell" on page 155.

T

HE

 

FILE

 

BEING

 

COPIED

 

IS

 

TOO

 

LARGE

 

FOR

 

THE

 

DESTINATION

 

DRIVE

—

The file that you are trying to copy is 

too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger 
capacity disk.

A  

FILENAME

 

CANNOT

 

CONTAIN

 

ANY

 

OF

 

THE

 

FOLLOWING

 

CHARACTERS

:   \   /   :   *   ?   “   <   >   | —

 Do not use these 

characters in filenames.

G

ATE

  A 2 0  

FAILURE

—

A memory module may be loose. Reinstall the memory modules and, if necessary, 

replace them. See "Memory" on page 121.

G

ENERAL

 

FAILURE

—

The operating system is unable to carry out the command. The message is usually 

followed by specific information—for example, 

Printer out of paper

. Take the appropriate 

action.