Compaq 228399-373 Manual De Usuario

M

Y

 P

RESARIO

—G

ETTING

 S

TARTED

N

EED

 S

OME

 H

ELP

?   6-11    

Cannot connect to the Internet.

Cannot automatically launch 
Internet programmes.

Internet takes too long to 
download Web sites.

Internet Service 
Provider (ISP) account 
is not set up properly.

Verify Internet settings or contact your ISP for 
assistance.

Modem is not set up 
properly.

Reconnect the modem, verifying the following 
connections: telephone line to telephone (for 
external phone sets) and telephone line to wall 
jack (from computer to wall). 

Web browser is not set 
up properly.

Verify that the Web browser is installed and set 
up to work with your ISP.

You must log in to your 
ISP before some 
programmes will start. 

Log in to your ISP and launch the desired 
programme.

Modem is not set up 
properly.

Verify that correct modem speed and COM port 
are selected:

1. Click Start and point to Settings. 
2. Click Control Panel. The Control Panel 

window is displayed.

3. Double-click Modems. Windows detects the 

modem(s) you have installed.

4. Click the Properties button. An identification 

window is displayed.

5. Verify that the correct modem port is set and 

the maximum speed of your modem is 
selected. Reset these settings if necessary.

6. Click OK to close the identification window.
7. Click Close to close the Modems Properties 

Window.

8. Click The Close

 

P

 button in the upper right 

corner of the Control Panel window to return 
to the Windows desktop.