Polycom 2000/4000 Manual De Usuario

An Entry Queue (EQ) is a special routing lobby to access conferences. 

Participants connect to a single-dial lobby and are routed to their 
destination conference according to the Conference ID they enter

. 

The 

Entry Queue remains in a passive state when there are no callers in the 

queue (in between connections) and is automatically activated once a 

caller dials its dial-in number. The connection of ISDN/PSTN participants 

to conferences is enabled only via Entry Queues to which an ISDN/PSTN 

dial-in number is assigned.
The maximum of number of Entry Queues that can be defined is:
•

RMX 2000 — 40

•

RMX 4000 — 80

The parameters (bit rate and video properties) with which the participants 

connect to the Entry Queue and later to their destination conference are 

defined in the Conference Profile that is assigned to the Entry Queue. For 

example, if the Profile Bit Rate is set to 384 Kbps, all endpoints connect to 

the Entry Queue and later to their destination conference using this bit 

rate even if they are capable of connecting at higher bit rates.
An Entry Queue IVR Service must be assigned to the Entry Queue to enable 

the voice prompts guiding the participants through the connection 

process. The Entry Queue IVR Service also includes a video slide that is 

displayed to the participants while staying in the Entry Queue (during 

their connection process).