Polycom 2000/4000 Manual De Usuario

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Chapter 4-Entry Queues, Ad Hoc Conferences and SIP Factories
4-4
Defining a New Entry Queue
You can modify the properties of the default Entry Queue and define 
additional Entry Queues to suit different conferencing requirements.
To define a new Entry Queue:
1
In the RMX Management - Rarely Used pane, click Entry Queues.
.