Ricoh 3224C Guía De Referencia

Troubleshooting

82

The delivery scanner func-
tion screen is not dis-
played.

• If the network TWAIN scanner screen appears when the ma-

chine is switched to scanner mode, press [Exit] to switch to the 
network delivery scanner screen.

• If the display does not switch from network TWAIN scanner 

to network delivery scanner, the delivery scanner settings are 
not correct. See p.93 “Initial Scanner Setup”, and then make the 
appropriate settings.

The stored file is locked 
and is not accessible.

The file, which is password protected, is locked because the pass-
word was incorrectly entered ten times. Consult the network ad-
ministrator.

The network cannot be 
browsed when specifying 
the destination folder.

The following machine settings may not be correct:

• IP address

• subnet mask

Check the settings.
See "Connection and Setup", Network Guide.

The Scanner Properties di-
alog box cannot be dis-
played.

Advanced encryption has been specified in the extended security 
setting. For details about the extended security setting, consult an 
administrator.

Stored files cannot be de-
leted. File names and pass-
words cannot be changed. 
Files cannot be redeliv-
ered.

Limits have been imposed using the available extended security 
function. Consult the user administrator.